Summary
Overview
Work History
Education
Skills
2011 sent to California to help with disaster
Work Availability
Timeline

William Fisher

Benld,IL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

32
32
years of professional experience

Work History

Warehouse Manager

Petsmart
02.2021 - Current
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Customer Service Technician

AT&T
05.1989 - 08.2019
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

Belleville Area College, Belleville Ill

O‘Fallon High School, O'Fallon, IL
06.1986

Skills

Cable splicing,telecommunications equequipment,fiber splicing

  • Pole Climbing
  • Inventory Management
  • Efficient Service
  • Customer Service and Assistance
  • Installations and Repairs
  • Troubleshooting Methods
  • Customer Needs Assessment
  • Network Systems
  • Customer Care
  • Inventory Supplies
  • System Updates
  • Delegating Work
  • Order Picking and Processing
  • Heavy Lifting
  • Forklift Operation

2011 sent to California to help with disaster

Sent to many locations thoughout the years to assist with clearing trouble on many different things such as cable splicing fiber splicing,circuits,general repair

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Warehouse Manager - Petsmart
02.2021 - Current
Customer Service Technician - AT&T
05.1989 - 08.2019
Belleville Area College - ,
O‘Fallon High School - ,

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William Fisher