William Flanagan

• Dropped and hooked trailers and changed configuration of equipment.
• Inspected vehicle before and after every trip and conducted minor repairs.
• Verified contents of inventory loads against Bills of Lading.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

• Went through TMC's CDL School
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Maximized load safety by balancing, securing, and weighing products.
• Verified contents of inventory loads against Bills of Lading.
• Operated with safety and skill to avoid accidents and delays.
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
• Inspected load security and checked for damages.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Fastened chains, straps, covers, and binders to secure load during transit.

• Set schedules and ordered work for maximum efficiency at each site.
• Maintained ideal safety standards and consistently low accident record.
• Managed communication between team members, preventing costly and dangerous errors.
• Interpreted blueprints and schematics correctly to make accurate decisions about jobsite work.
• Observed workers and quickly identified problems, implementing corrective actions to eliminate work errors.
• Motivated team members to meet demanding project targets without sacrificing quality.
• Coordinated timely supply deliveries to keep crews working efficiently.
• Operated heavy equipment to move supplies and machinery.
• Enforced policies to keep work consistent, accurate and hazard-free.
• Implemented well-defined instructions to help each crew member understand assignments.
• Assisted in recruiting and hiring new construction and extraction workers.
• Sourced suppliers and purchased necessary materials for work.

Worked here while going to collage

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Reviewed sales and gross profit report to assess company efficiency.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Mentored team members to enhance professional development and accountability in workplace.
• Created employee schedules to align coverage with forecasted demands.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Evaluated employee performance and conveyed constructive feedback to improve skills.