William Flannery, DVM
Springfield,OH
Summary
At The Greatful Pet Animal Clinic, I leveraged my expertise in surgical procedures and compassionate communication to enhance patient outcomes and foster strong client relationships, leading to increased repeat business. My proactive approach in mentoring junior veterinarians and collaborating with local animal welfare organizations underscores my commitment to both animal health and community service.
Overview
15
15
years of professional experience
Work History
Owner/ Veterinarian
The Greatful Pet Animal Clinic
07.2009 - 08.2024
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Communicated with pet owners regarding pet diagnosis, prognosis and treatment.
- Managed inventory of medications and supplies to ensure adequate stock levels while minimizing waste or expiration of products.
- Developed comprehensive treatment plans to address complex medical conditions in collaboration with clients and referring veterinarians.
- Provided emergency services during after-hours situations for critical patient care when needed.
- Performed surgical procedures for better animal health, including spaying, neutering, and orthopedic surgeries.
- Collaborated with veterinary technicians for efficient patient care, ensuring accurate test results and timely treatments.
- Improved patient outcomes by accurately diagnosing and treating various animal illnesses and injuries.
- Managed medication administration, dispensed prescriptions and replenished inventory, carefully accounting for controlled substances.
- Created a welcoming environment for pet owners by addressing concerns with empathy and providing comprehensive explanations of treatment options.
- Provided effective pain management solutions using appropriate pharmaceuticals tailored to each individual patient''s needs.
- Utilized diagnostic imaging tools such as X-rays or ultrasounds for accurate identification of internal injuries or abnormalities in patients.
- Performed both scheduled and emergent surgeries on small animals and exotic species.
- Educated pet owners on proper care techniques, such as diet, exercise, and preventative medicine.
- Delivered compassionate end-of-life care through thoughtful communication with pet owners and administration of humane euthanasia when necessary.
- Mentored junior veterinarians in best practices for diagnosis, treatment planning, surgery, and client communication.
- Worked with local animal rescue organizations, wildlife officers and county shelter to provide veterinary services to animals on pro bono basis.
- Enhanced pet owner satisfaction and loyalty by delivering compassionate care and clear communication during all appointments.
- Optimized use of anesthesia during surgeries, enhancing patient safety and outcomes.
- Collected animal blood samples and prepared specimens for shipment and laboratory testing.
- Maintained detailed diagnosis and treatment records for future reference.
- Set animals' bones to promote proper healing.
- Dressed wounds and prescribed medication to prevent infection.
Education
Doctor of Veterinary Medicine - Veterinary Medicine
Ohio State College of Veterinary Medicine
Columbus, Ohio06-2001
Skills
- Surgical Procedures
- Wound Management
- Client Education
- Preventive Care
- Compassionate communication
- Illness assessment and treatment
- Orthopedic procedures
- Owner relations
- Veterinary surgery
- Multitasking
Timeline
Owner/ Veterinarian
The Greatful Pet Animal Clinic
07.2009 - 08.2024
Doctor of Veterinary Medicine - Veterinary Medicine
Ohio State College of Veterinary Medicine
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