Summary
Overview
Work History
Skills
Certification
Timeline
Generic

William Fleak

Palm Beach Gardens,FL

Summary

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Supervisor of Rope Access Technician

Squeegee Squad
05.2023 - 02.2025
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.

Supervisor of Rope Access Technician

Abesilon USA
01.2023 - 05.2023
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.

Supervisor of Rope Access Technician

Clearview
11.2020 - 04.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.

Supervisor Rope Access Technician

Reach Building Services
02.2018 - 11.2020
  • Pro-Bel Anchor Installation & Testing of the fall arrest anchoring points
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Rope Access Technician

Clean Up Group
01.2013 - 12.2017
  • Enhanced team efficiency by providing training and guidance on rope access techniques.
  • Minimized risks associated with working at heights, implementing appropriate safety protocols and procedures.
  • Delivered consistent results under pressure while working in challenging environments such as confined spaces or extreme weather conditions.
  • Ensured compliance with industry standards by adhering to applicable regulations during all tasks performed.

Skills

  • Sprat Certified
  • 9 Years of Rope Access Experience
  • 10 years of Window Cleaning & Pressure Washing
  • Teamwork and collaboration
  • Window restoration
  • Pro-Bel anchor installation, Safety & Testing
  • Window and sign replacement
  • Water Proofing & Stucco Repair
  • Training & Safety training
  • Window and sign replacement
  • Water Proofing & Stucco Repair
  • Training & Safety training

Certification

  • Sprat Certification, Absenilo,n Houston,TX

Timeline

Supervisor of Rope Access Technician

Squeegee Squad
05.2023 - 02.2025

Supervisor of Rope Access Technician

Abesilon USA
01.2023 - 05.2023

Supervisor of Rope Access Technician

Clearview
11.2020 - 04.2023

Supervisor Rope Access Technician

Reach Building Services
02.2018 - 11.2020

Rope Access Technician

Clean Up Group
01.2013 - 12.2017