William Flores
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 8 years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. (Col. 3:23; Act 20:35; Matt. 6:33, 34)
Overview
8
8
years of professional experience
1
1
Certification
Work History
Construction Owner
WFTHIRD LLC
10.2022 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Spearheaded initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Construction Owner
WFTHIRD LLC
07.2016 - 10.2022
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Spearheaded initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Logistic Administrative Support
WellMed Medical Management - United Health Group
11.2015 - 05.2016
- Drafted professional correspondence on behalf of executives, maintaining clear communication with both internal and external contacts.
- Supported departmental initiatives through participation in meetings, offering valuable insights and ideas for improvement.
- Managed scheduling and appointments for executives, ensuring timely meetings and reducing conflicts.
- Implemented an effective record-keeping system that increased organization and improved document retrieval times.
- Received and reviewed incoming mail and email and responded or routed to appropriate staff to handle personally.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Collaborated with team members on various projects, contributing to overall departmental success.
- Handled sensitive information discreetly, protecting company confidentiality at all times.
- Created organized systems for document storage and retrieval, saving time when searching for important files or data points.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
High School Diploma -
Penn Foster
USA05.2012
Skills
- Budget Administration
- Business Management
- Project Management
- Financial Management
- Relationship Building
- Cost Reduction
- Product Branding
- Partnership Development
- Project Estimating
- Contract Management
- Negotiation
- Small Business Operations
- Business Launch & Development
- Administrative Oversight
- Attention to detail
- Multitasking capabilities
- Customer service
- Workflow optimization
- Problem-solving abilities
- Administrative support
- Meeting planning
- Presentation preparation
- Project coordination
- Process improvement
- Team collaboration
- Calendar management
- Client relations
- Microsoft Office proficiency
- Data Entry
- Spreadsheet Management
- PTZ Control Circuit Level
- Website Building with AI
- Brand Consolation
- Business Start Up assistance
- Computer Troubleshooting
- Barber (Self-thought)
- Security Camera Installation and Support
Certification
- Licensed Home Improvement Contractor - as of 2/18/2023
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Construction Owner
WFTHIRD LLC
10.2022 - Current
Construction Owner
WFTHIRD LLC
07.2016 - 10.2022
Logistic Administrative Support
WellMed Medical Management - United Health Group
11.2015 - 05.2016
High School Diploma -
Penn Foster
Similar Profiles
Kevin PenteltonKevin Pentelton
Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.
Emma LuvianoEmma Luviano
Billing Manager at KDT LLC & KIDS DC, LLCBilling Manager at KDT LLC & KIDS DC, LLC
Kyle HornerKyle Horner
CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.
Nathan BigelowNathan Bigelow
Construction Owner at Bigelow ConstructionConstruction Owner at Bigelow Construction
Ernest BowerErnest Bower
Construction Owner at Jade DesignConstruction Owner at Jade Design