Summary
Overview
Work History
Education
Skills
Certification
Awards
Assessments
Awards
Timeline
Generic
William Flower

William Flower

Bastrop,USA

Summary

To leverage my experience while continuing to be challenged. My background in Management, Account Management, Project Management and Process Management represent a unique combination of disciplines. Personally, I have the drive and determination to consistently achieve success as a leader in all fields that I have worked in the past.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lead QC Inspector

NOV
06.2025 - Current
  • Improved product quality by conducting thorough inspections and identifying areas for improvement.
  • Performed detailed documentation reviews ensuring accurate recordkeeping for traceability purposes as well as regulatory compliance requirements were met.
  • Optimized workflow through strategic allocation of resources based on project priorities and deadlines.
  • Implemented corrective actions in response to identified issues, preventing recurrence of defects or nonconformities.
  • Conducted root cause analysis to identify systemic issues impacting product quality, resulting in targeted process improvements.
  • Streamlined communication between departments by establishing clear channels for reporting quality concerns.
  • Managed calibration programs for all inspection equipment, guaranteeing accurate measurements during inspections consistently across the team members involved in QC processes.
  • Mentored junior inspectors, providing guidance on best practices and proper inspection techniques.
  • Developed comprehensive reports detailing inspection findings, enabling informed decision-making by management.
  • Ensured compliance with industry standards and regulations by staying current on relevant updates and changes.
  • Communicated with production team members about quality issues.
  • Completed precise measurements using special tools.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.

Site Manager

Total Safety Inc
10.2024 - 06.2025
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Interviewed, hired, and trained new workers.
  • Assumed responsibility for personnel deployed to work site.
  • Oversaw all daily office operations and equipment maintenance.
  • Complied with safe operating practices and assessed operational procedures against best practices.
  • Maintained records and logs of work performed and materials and equipment used.
  • Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
  • Monitored, coached, and supervised team of 7-15 employees during regular operations 15-20 employees during turnover/shutdown schedule.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
  • Cultivated team-oriented environment, encouraging open communication and collaboration among staff.

Construction Supervisor

MERCHCO SERVICES
03.2024 - 10.2024
  • Supervised field crews to maximize quality and work efficiency.
  • Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
  • Completed projects on time and within budget by effectively managing resources and schedules.
  • Reported quality of performance on site to site construction managers.
  • Increased client satisfaction with clear communication, timely updates, and quick resolution of issues.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Ensured compliance with local building codes, regulations, and industry best practices through diligent oversight of all construction activities.
  • Developed strong relationships with subcontractors, vendors, and suppliers to ensure timely delivery of materials at competitive prices.
  • Mitigated risks by conducting thorough site assessments and implementing appropriate safety measures.
  • Delivered high-quality projects by maintaining a rigorous focus on quality assurance and control throughout the construction process.
  • Managed change orders professionally, negotiating fair adjustments in scope or cost with clients when necessary.
  • Sustained safety protocols, ensuring proper, cost-effective and safe handling and usage of equipment and materials.
  • Conducted post-project evaluations to identify areas for improvement in future initiatives while celebrating successes along the way.
  • Inspected completed work to verify quality standards and compliance with criteria.

Construction Manager

COWBOY CONSTRUCTION
01.2023 - 03.2024
  • Organized and facilitated the complete construction process for all managed developments, from planning through to delivery.
  • Executed all pre-construction, construction, quality control, and post construction responsibilities.
  • Developed construction budget and ensured adherence to financial plans.
  • Ensured conformity to building plans and design layouts while maintaining safe and productive construction sites.
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
  • Collaborated closely with clients to ensure project objectives were met, maintaining transparent communication throughout the process.
  • Implemented safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.
  • Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Conducted thorough risk assessments to identify potential hazards early in the planning stages, mitigating delays or complications.
  • Implemented sustainable building practices, enhancing environmental impact of construction projects.
  • Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.

Construction Superintendent

Top Dog Construction
07.2022 - 01.2023
  • Supervised all construction activities at commercial and residential project sites.
  • Ensured occupational health and safety regulations were being complied with.
  • Delegated building tasks and construction responsibilities as necessary.

Supervisor

Total Safety IPSC Safety Supervisor
01.2018 - 07.2022
  • Manage all activities associated with assigned operations.
  • Drive improvement projects within the Distribution area with a focus on service & cost.
  • Commitment to safety.
  • Assisted in key role as IPSC Supervisor during implementation of new IPSC Site.
  • Overseeing logistics & successful set up.
  • Successfully arranged & implemented commodity inventory control measures to track usage and when to reorder (Restock).
  • Created ease of access to signed documents for billing. Saving time and correspondence delays.
  • Successfully built customer confidence/trust in TS by providing a weekly progress report which has led to the customer allowing me to order equipment and inventory on their behalf.
  • Each year we have been able to extend our contract on order to operate inside the customer facility. Providing excellent customer service & having a sterling reputation.

QA Specialist

Total Safety
01.2017 - 12.2018
  • Company Overview: Lyondell - IPSC
  • Ensure that team is producing at or above communicated production, quality and safety goals.
  • Plans and oversees a Preventive Maintenance Program.
  • Using experience & skills from other sites, quickly adjusted to the IPSC trainee position gaining approval from site supervisor.
  • Through demonstrated productivity could work independently to improve QAQC & Inventory control procedures which saved time without sacrificing safety.
  • Learned about documentation and billing to fill in for site supervisor when out of office.
  • Lyondell - IPSC

QA Specialist

Total Safety
01.2016 - 12.2017
  • Company Overview: (Central Distribution Center)
  • Assists others in facility including stocking shelves with clean, tested and ready to use equipment and pulling, staging and loading customer orders onto trucks for delivery.
  • Playing a key role in preparing for the OSHA VPP Program.
  • Through experience was able to recognize and remove safety violations as well as near miss hazards.
  • Assisting in the site being Awarded the OSHA VPP Star.
  • Selected by department to host its spot in weekly toolbox meetings because of background in public speaking and knowledge in safety first culture.
  • Approached by Implementation leads to start training to become an In Plant Service Center Supervisor (IPSC) because of my performance over other candidates who had seniority.
  • Acknowledged for continuous dedication to excellent appearance of site warehouse and customers first impression compliments to management.
  • (Central Distribution Center)

Tech 1 - Air

Total Safety
01.2015 - 12.2016
  • Receipt, inspection, cleaning, servicing, reassembling and testing of various SCBA (Self Contained Breathing Apparatus) and other respiratory equipment and breathing air equipment in accordance with approved testing and service procedure.
  • Arranged new organization system for inventory placement allowing for greater ease of access.
  • Updated Dispatch & Delivery system to more efficiently meet customer needs.
  • Meeting scheduling promises which increased profits by a 3rd.
  • Shop team leader in preparing for OSHA VPP Program.
  • By putting into place above & beyond safety measures guided the team to success in being awarded the OSHA VPP.
  • Multiple acknowledgements in company newsletters, highlighting examples our site used to achieve the VPP Star to inspire other sites to strive for the Program.

Education

Auto CAD/Drafting

College of The Mainland
Texas City, TX
06.2015

Business Management

San Jacinto College
Pasadena, TX
06.2000

Visual Communication

The Art Institute of Houston
TX
06.1997

High school diploma - undefined

Luther High School
Houston, TX
06.1995

Skills

  • Sales
  • Cabling
  • Irrigation
  • Phone etiquette
  • Time management
  • Manufacturing
  • Workday
  • Salesforce
  • Construction management software
  • Frame carpentry
  • Heavy lifting
  • Customer service
  • Sourcing
  • Retail sales
  • Project scheduling
  • Writing skills
  • Mentoring
  • Technical sales
  • Soldering
  • Warehouse experience
  • Organizational skills
  • Quick service & fast food restaurant
  • Warehouse management system
  • OSHA
  • Microsoft Excel
  • B2B sales
  • Communication skills
  • Construction
  • Project management
  • Mechanical knowledge
  • Pricing
  • Management
  • Maintenance
  • Plumbing
  • Leadership
  • Auto estimating
  • Employee evaluation
  • HVAC
  • Business analysis
  • Quality control
  • Schematics
  • Outdoor work
  • Purchasing
  • Public speaking
  • Computer skills
  • Construction plumbing
  • AED
  • Microsoft Office
  • Handyman experience
  • Forklift
  • Outpatient
  • Teaching
  • Roofing
  • Team management
  • Project engineering
  • Construction estimating
  • CPR
  • Outbound sales
  • Strategic planning
  • Budgeting
  • Project management software
  • Supervising experience
  • Analysis skills
  • Production planning
  • Electrical experience
  • Negotiation
  • Quality assurance
  • Automotive repair
  • Millwork
  • Painting
  • Telecommunication
  • Program management
  • Equipment repair
  • Residential construction
  • Process management
  • Commercial construction
  • Crew management
  • Fire sprinkler fitting
  • Process improvement
  • Technical support
  • ProCore
  • AutoCAD
  • Construction management
  • Restaurant experience
  • Microsoft Powerpoint
  • Brake repair
  • Microsoft Word
  • Microsoft Outlook
  • Inside sales
  • SDS
  • Dispatching
  • Filing
  • Spanish
  • Supply chain
  • Hand tools
  • Heavy equipment operation
  • Welding
  • Blueprint reading
  • Residential repair
  • Dealership experience
  • Change
  • Inspection techniques
  • Quality management systems
  • Precision measurement
  • Technical report writing
  • ISO standards
  • Quality control expertise
  • Production experience
  • Safety procedures
  • Employee supervision
  • Reporting and analysis
  • Safety protocols
  • Quality management

Certification

  • CPR Certification, 2016-10-01, Present
  • First Aid CPR AED, 2015-09-01, Present
  • CPR & First Aid, 2000-09-01, Present
  • First Aid Certification, 2000-01-01, Present
  • Forklift Certified, 1995-10-01, Present
  • Driver's License, 2022-01-01, 2026-01-01

Awards

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer
  • Driving License: Driver's License
  • Work Permit: Authorized to work in the US for any employer
  • Availability: 2 weeks after offer

Assessments

  • Warehouse shift leader, Proficient, 2023-06-01
  • Written communication, Proficient, 2022-01-01
  • Outside sales, Proficient, 2022-02-01
  • Supervisory skills: Motivating & assessing employees, Completed, 2021-02-01
  • Work style: Reliability, Proficient, 2024-03-01
  • Construction safety, Completed, 2024-03-01
  • Management & leadership skills: Planning & execution, Proficient, 2024-03-01
  • Mechanical knowledge, Proficient, 2021-11-01
  • Administrative assistant/receptionist, Proficient, 2022-11-01
  • Attention to detail, Proficient, 2022-01-01
  • Automotive maintenance, Proficient, 2022-10-01
  • Retail customer service, Proficient, 2021-12-01
  • Customer service, Proficient, 2022-11-01
  • Teamwork: Interpersonal skills, Completed, 2021-10-01
  • Sales skills, Proficient, 2022-11-01
  • Spreadsheets with Microsoft Excel, Proficient, 2021-10-01
  • Project timeline management, Proficient, 2021-02-01
  • Warehouse safety, Proficient, 2022-05-01
  • Filing & organization, Proficient, 2021-02-01
  • Manufacturing fit, Proficient, 2022-03-01
  • Basic maintenance and repair, Proficient, 2022-07-01
  • Management & leadership skills: Impact & influence, Proficient, 2022-06-01
  • Forklift safety, Proficient, 2021-10-01
  • Management & leadership skills: Impact & influence, Completed, 2021-02-01
  • Project timeline management, Proficient, 2021-10-01
  • Graphic design, Proficient, 2022-01-01
  • Customer focus & orientation, Proficient, 2021-10-01
  • Analyzing data, Completed, 2024-03-01
  • Business math, Proficient, 2021-10-01
  • Sales skills, Proficient, 2021-11-01
  • Workplace safety, Proficient, 2021-09-01
  • Work style: Reliability, Proficient, 2021-10-01
  • Work motivation, Proficient, 2022-01-01

Awards

OSHA VPP Star, 2016-03-01

Work Type

Full Time

Work Location

On-SiteHybrid

Important To Me

Work-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leave

Timeline

Lead QC Inspector

NOV
06.2025 - Current

Site Manager

Total Safety Inc
10.2024 - 06.2025

Construction Supervisor

MERCHCO SERVICES
03.2024 - 10.2024

Construction Manager

COWBOY CONSTRUCTION
01.2023 - 03.2024

Construction Superintendent

Top Dog Construction
07.2022 - 01.2023

Supervisor

Total Safety IPSC Safety Supervisor
01.2018 - 07.2022

QA Specialist

Total Safety
01.2017 - 12.2018

QA Specialist

Total Safety
01.2016 - 12.2017

Tech 1 - Air

Total Safety
01.2015 - 12.2016

High school diploma - undefined

Luther High School

Auto CAD/Drafting

College of The Mainland

Business Management

San Jacinto College

Visual Communication

The Art Institute of Houston

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