Overview
Work History
Education
Skills
Timeline
Generic

William Flowers

Linden,NC

Overview

37
37
years of professional experience

Work History

Manufactured Housing Dealer

BGF Investors INC,
Fayetteville, NC
01.2023 - Current
  • Advised customers on financing options available to them based on their individual needs.
  • Tracked sales data over time in order to analyze patterns of customer purchases.
  • Established relationships with key vendors in order to secure special discounts for parts and supplies needed for repairs and maintenance services offered by the dealership.
  • Developed sales strategies to meet monthly quotas established by management team.
  • Attended trade shows or conventions regularly in order to stay abreast of industry developments and trends.
  • Negotiated prices with customers in order to close deals quickly and efficiently while maximizing profits for the dealership.
  • Communicated effectively with other departments within the dealer in order to coordinate activities related to sales transactions.
  • Ensured customer satisfaction by addressing any complaints or concerns promptly.
  • Utilized mathematical skills for accurate payout calculations.
  • Followed federal and state regulations along with company policies.

Truck Driver

T&M Trucking
Linden, NC
05.2005 - Current
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Managed personal driving time according to Hours of Service regulations.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Provided customer service by responding to inquiries about services offered or directions to destination locations.
  • Reported all accidents or violations to management immediately upon occurrence.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Obtained signatures needed to complete and process paperwork.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Followed regular schedule of pickups for individual customers and groups.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Performed regular inspections and completed vehicle repairs.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Processed shipment documents neatly and efficiently for each load.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Fulfilled back haul orders and spotted trailers in loading yard.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Recorded expenses and maintained receipts.

Analyst

Goodyear Tire & Rubber
Fayetteville, NC
04.1992 - 04.2005
  • Conducted variance analysis between actual and forecasted results.
  • Identified opportunities for process improvements across the organization.
  • Implemented strategies for automating organizational processes.
  • Maintained accurate records of all data collected during analysis processes.
  • Collaborated with cross-functional teams on projects related to analytics initiatives.
  • Assessed company operations for compliance with safety standards.
  • Maintained positive working relationship with fellow staff and management.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Analyzed key performance indicators to identify effective strategies.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Implemented strategies to take advantage of new opportunities.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.

Siding Installer

Titan Homes
Lillington, NC
08.1989 - 04.1991
  • Checked that the siding was level using a spirit level tool.
  • Performed periodic maintenance checks on all tools used during installation process.
  • Installed flashing around windows, doors and other openings in walls.
  • Utilized hand tools such as hammers, saws and drills in order to complete projects.
  • Measured, cut and installed siding materials to specified dimensions.
  • Inspected work sites for safety hazards before beginning work.
  • Applied roofing tar paper as necessary prior to the installation of siding.
  • Replaced damaged or rotten wood with new material when necessary.
  • Prepared surfaces for siding installation by sanding, scraping, cleaning or removing old siding.
  • Repaired minor damage caused by weather conditions or accidents after completion of projects.
  • Ensured that all nails were placed at proper angles so that siding would not come loose over time.
  • Worked closely with other tradespeople such as electricians and plumbers to ensure seamless integration between different components of project.
  • Used caulking guns to apply sealants around joints where two pieces of material meet.
  • Covered exposed areas with plastic sheeting when painting or staining was required.
  • Operated saw blade in reverse to cut pieces of vinyl.
  • Conducted site surveys prior to installation to take measurements and determine needed materials for project completion.
  • Applied precut siding and manually cut material to size and shape at work sites.
  • Used screws and nails to fasten wood or metal laths to surfaces.
  • Cut and trimmed material to shape to fit around windows and corners.
  • Applied asbestos, aluminum, pulpwood fiber or plastic panels to building exteriors to provide decorative or insulative surfaces.
  • Followed sequence indicated by numbers printed on pieces and interlocked pieces through tabs at edges to properly attach siding.
  • Layered caulk and sealants to installed surfaces to fill gaps and cracks and act as bonding agent.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Operated equipment with strong focus on safety and ground communication.
  • Assisted with diverse construction challenges to help team and customer.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Cleaned or prepared construction sites to eliminate hazards.

Stocking

Piggly Wiggly Grocery
Lillington, NC
03.1987 - 06.1989
  • Inspected merchandise for damages prior to stocking shelves.
  • Communicated regularly with store managers regarding stocking needs.
  • Followed proper food safety procedures when stocking refrigerated items.
  • Checked expiration dates on products before stocking shelves.
  • Developed efficient stocking procedures for all new products.
  • Inspected packages for damage prior to stocking shelves.
  • Assisted with unloading and stocking merchandise shipments.
  • Inspected merchandise for damages before stocking it onto shelves.
  • Inspected merchandise for damages or defects before stocking shelves.
  • Assisted with stocking shelves with merchandise.
  • Reviewed stocking plans and put merchandise in correct locations.
  • Organized merchandise in the backroom for efficient stocking.
  • Coordinated retail product display, stocking and pricing.
  • Responsible for stocking shelves with prepared foods products.
  • Monitored inventory levels and adjusted stocking accordingly.
  • Assisted in stocking shelves with merchandise when necessary.
  • Assisted with stocking shelves with inventory as needed.

Education

High School Diploma -

Western Harnett High School
Lillington, NC
06-1989

Skills

  • Excellent customer service
  • Effective Communication
  • Interpersonal Communication
  • Goal Setting
  • Self Motivation
  • Decision-Making
  • Problem-solving abilities
  • Attention to Detail
  • Relationship Building
  • Excellent Communication
  • Continuous Improvement
  • Order Scheduling
  • Time Delivering
  • Inspection Delivery

Timeline

Manufactured Housing Dealer

BGF Investors INC,
01.2023 - Current

Truck Driver

T&M Trucking
05.2005 - Current

Analyst

Goodyear Tire & Rubber
04.1992 - 04.2005

Siding Installer

Titan Homes
08.1989 - 04.1991

Stocking

Piggly Wiggly Grocery
03.1987 - 06.1989

High School Diploma -

Western Harnett High School

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William Flowers