Summary
Overview
Work History
Education
Skills
References
Timeline
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William Ford

Punxsutawney,PA

Summary

Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service. Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

21
21
years of professional experience

Work History

Route Sales Representative

Schwan's Home Delivery
Dubois, PA
05.2017 - Current
  • Performed regular maintenance on delivery vehicle.
  • Developed and implemented strategies to increase sales volume.
  • Developed and maintained relationships with current customers.
  • Conducted daily pre-trip inspections of delivery vehicles.
  • Organized deliveries according to customer needs.
  • Loaded, unloaded, and delivered product in a timely manner.
  • Delivered product to customers in a safe and courteous manner.
  • Maintained accurate records of all deliveries and pickups.
  • Provided excellent customer service by answering questions and resolving complaints in a professional manner.
  • Restocked shelves as needed in order to ensure adequate inventory levels for customers.
  • Assisted with unloading incoming shipments from vendors.
  • Ensured that the proper paperwork was completed for each delivery or pickup transaction accurately and efficiently.
  • Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
  • Monitored stock levels on route trucks to ensure accuracy of inventory counts.
  • Ensured compliance with all federal, state, local laws governing transportation of goods.
  • Responded quickly to customer inquiries regarding products or services.
  • Adhered to company safety policies while operating company vehicle.
  • Utilized effective problem solving skills when resolving customer issues.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Promoted positive relationships with customers to maintain consistent sales.
  • Planned and organized routes within territory to maximize efficiency and time.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Supplied wide range of customers with key products in alignment with specified amounts and schedules.
  • Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Cross-sold additional products to customers depending upon merchandise needs.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Resolved customers' complaints regarding products or services.
  • Kept accurate logs of all deliveries and trips.
  • Informed regular customers of new products or services and price changes.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Collected money, provided change and recorded transactions on receipts.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Recorded deliveries and daily sales transactions.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Cold-called prospective customers to provide details on company services or products.

Dairy Farm Hand

Braymar
Marchand, PA
05.2006 - 05.2017
  • Assisted with milking cows, including checking and maintaining milking equipment.
  • Performed daily tasks such as feeding, watering, and cleaning the dairy barns and stalls.
  • Monitored herd health by observing cows for signs of illness or injury.
  • Provided medical care to sick or injured animals under the direction of a veterinarian.
  • Operated farm machinery such as tractors, hay balers, manure spreaders.
  • Collected samples from cows for testing purposes.
  • Conducted routine maintenance on farm equipment and facilities.
  • Handled calves in accordance with safety protocols established by the farm owner.
  • Administered vaccines to cattle according to veterinary instructions.
  • Cleaned and maintained milking parlor areas daily.
  • Ensured proper disposal of animal waste products in compliance with environmental regulations.
  • Identified potential hazards in the work environment and took corrective action when necessary.
  • Inspected pastures regularly to identify overgrazing or any other damage that needs attention.
  • Participated in the breeding program by ensuring correct timing of artificial insemination procedures.
  • Implemented pest control measures to protect livestock from disease-carrying insects.
  • Regularly monitored feed levels and replenished supplies as needed.
  • Worked cooperatively with other staff members to ensure efficient operation of the dairy farm.
  • Responded quickly to emergency situations involving injured or distressed animals.
  • Adhered strictly to safety guidelines while operating heavy machinery or working around livestock.
  • Washed and cleaned cattle udders, milk parlors and tanks.
  • Assisted with feeding, tagging and treating calves.
  • Built, maintained and repaired livestock fences.
  • Maintained high standards of animal welfare when performing feeding and milking procedures.
  • Patrolled, inspected and reported animal health and reported suspicious or unusual behavior.
  • Adhered to department standards to promote safety and milk quality.
  • Took milk samples from storage tanks.
  • Provided aid during breeding sessions to maximize effectiveness.
  • Cleaned stalls, pens and equipment using water hoses or pumps.
  • Drove trucks, tractors and other equipment to distribute feed to animals.
  • Fed and watered livestock and monitored food and water supplies.
  • Moved equipment, poultry or livestock manually or using trucks or carts.
  • Administered medications and vaccinations or arranged for veterinarians to provide extensive treatment.
  • Examined animals to detect illness, injury or disease.
  • Mixed feed, additives and medicines in prescribed portions.
  • Maintained stock health with proactive grooming, clipping, trimming, parasite control, castration and shearing.
  • Herded livestock to pastures for grazing or to scales, trucks or other enclosures.

Feed Mill Operator

mahoning valley milling
Punxsutawney, PA
05.2003 - 05.2006
  • Mixed ingredients according to established recipes and formulas.
  • Adjusted controls on feed mill machines to regulate speed, pressure, temperature, and other variables.
  • Monitored quality control points throughout the production process.
  • Operated forklifts for loading and unloading raw materials and finished products.
  • Conducted regular cleaning of machinery in accordance with safety regulations.
  • Loaded and unloaded trucks with feed ingredients or finished products.
  • Ensured compliance with all applicable safety rules and regulations.
  • Assisted in troubleshooting mechanical issues when necessary.
  • Adhered to standard operating procedures at all times while working on the feed mill floor.
  • Assisted in mixing batches of feed according to customer specifications or company standards.
  • Inspected incoming shipments of raw materials for quality assurance purposes prior to unloading them from trucks or railcars.
  • Restocked supplies such as bags, containers, labels. as needed in the feed mill area.
  • Calibrated scales for accuracy before use each day per company policy requirements.
  • Cleaned storage bins and silos used for storing large quantities of grain or other feed ingredients.
  • Repaired minor damages or malfunctions on machines such as bearings, belts, chains.
  • Communicated effectively with supervisors regarding any discrepancies found during inspections.
  • Performed daily maintenance and inspection of feed mill equipment.
  • Monitored operating milling machinery, reviewed outputs, took samples and adjusted components to verify high-quality end product.
  • Manipulated controls and observed dial indicators to monitor, adjust and regulate speeds of machine mechanisms.
  • Diagnosed and resolved mill problems and performed cleaning and basic maintenance on milling equipment.
  • Directed and trained Five other workers to change rolls and operate mill equipment and to safely meet production schedules.
  • Directed and trained five other workers to change rolls and operate mill equipment and to safely meet production schedules.
  • Maximized production by going beyond basic job requirements to work with team members, train new workers and enhance efficiency.
  • Followed company-established safety policies, in addition to equipment-specific instructions.
  • Met specific product demands by selecting and installing correct cutting tools and accessories to produce accurate, high-quality work.
  • Observed milling and planing machine operation to adjust controls with specified tolerances.
  • Turned wheels to adjust grinding roller pressure for each passage of grain between rollers, according to grain size and hardness and adjusted feed chutes to regulate.

Education

Associate of Science - Criminal Justice

Colorado Technical University
Colorado Springs, CO
09-2011

Skills

  • Product Merchandising
  • Merchandise Sales
  • Sales representation
  • Route Management

References

References available upon request.

Timeline

Route Sales Representative

Schwan's Home Delivery
05.2017 - Current

Dairy Farm Hand

Braymar
05.2006 - 05.2017

Feed Mill Operator

mahoning valley milling
05.2003 - 05.2006

Associate of Science - Criminal Justice

Colorado Technical University

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William Ford