William Foster
Elkin,NC
Summary
Dynamic leader with a successful track record at Big Lots, proficient in managing staff and delivering outstanding customer service. Improved store performance through strategic sales initiatives and effective team motivation, consistently hitting sales targets. Experienced in problem-solving and cultivating a positive workplace culture, which enhanced customer experience and operational efficiency.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Big Lots
11.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Freight Processing Manager
Big Lots
01.2023 - 10.2023
- Created production schedules to effectively fulfill production plans and meet process goals.
- Fostered safe and clean work environment by educating and directing team on control points, equipment and resources.
- Managed inventory control, ensuring accurate tracking of incoming shipments and preventing stock discrepancies.
- Organized daily workflow schedules for efficient allocation of tasks among team members, maximizing productivity levels.
- Developed expertise in various types of loading equipment, enabling quick problem-solving when malfunctions occurred during unloading processes.
Furniture Sales Manager
Big Lots
06.2021 - 01.2023
- Achieved sales targets consistently by effectively motivating team members, implementing strategic initiatives, and adapting to market fluctuations.
- Organized special events such as designer showcases or seasonal promotions to attract new customers while engaging existing ones.
- Provided exceptional customer service, resulting in repeat business and positive customer feedback.
- Maintained a clean, organized showroom floor at all times for an inviting shopping experience that encouraged browsing.
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 07.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
High School Diploma -
East Wilkes High School
13315 Elkin Hwy #268, Ronda, NC 2867006.2020
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Store organization
- Staff supervision
- Time management
- Employee scheduling
- Hiring and training
- Upselling and cross selling
Timeline
Assistant Store Manager
Big Lots
11.2023 - Current
Freight Processing Manager
Big Lots
01.2023 - 10.2023
Furniture Sales Manager
Big Lots
06.2021 - 01.2023
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 07.2020
High School Diploma -
East Wilkes High School
Similar Profiles
Eden BurnetteEden Burnette
Sales Associate at Big LotsSales Associate at Big Lots
Ryan McPhersonRyan McPherson
Furniture Sales Manager at Big LotsFurniture Sales Manager at Big Lots
Nancy VencesNancy Vences
Sales Associate at Big LotsSales Associate at Big Lots