Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Foust

Timberlake,North Carolina

Summary

Patient Services Specialist with exceptional communication skills offering patient-centric approach to comprehensive administrative support in healthcare clinics and facilities. Demonstrated to deliver outstanding customer service and leverage technology to manage patient scheduling and registration processes to facilitate patient care. Skilled in fostering positive patient experiences while maintaining cost-efficiency and compliance.

Overview

28
28
years of professional experience

Work History

PATIENT SERVICES ASSOCIATE

DUKE UNIVERSITY MEDICAL CENTER
DURHAM, NC
07.2020 - 02.2022

Responsible for directing Patients to appointments and other locations.

Operating Call Center at times of short staffing issues.

Providing Hospital wide information and assistance, managing over three hundred contacts per day.

Pastor

First Baptist Church
Roxboro, NC
08.1986 - 05.2008
  • Led programs such as worship, study, fellowship and service opportunities.
  • Officiated special services such as weddings, funerals, baptisms and nursing home services.
  • Launched ministry expansion program, resulting in ongoing conversion of former main worship campus into community recreation center.
  • Worked with stewardship to promote responsible biblical stewardship.

Parent/Student Family Counselor

Person County Schools
Roxboro, NC
09.1992 - 06.1997

Established working relationship between the home environment and the school environment.

Established after school enrichment programs.

Reduced occurrences of out of school suspensions.

Education

Master of Ministries - General Church Administration

Andersonville Theological Seminary
Atlanta, GA
05.1992

Bachelor of Arts - Religion/Philosophy - Public Administration

Shaw University
Raleigh, NC
05.1990

Bachelor of Theology - Theology

United Bible College
Burlington, NC
06.1987

High School Diploma -

James B. Dudley High
Greensboro, NC
06.1969

Skills

  • Communicating to Patients and Families
  • Registration and Scheduling
  • Calm and Effective Under Pressure
  • Administrative and Office Support

Timeline

PATIENT SERVICES ASSOCIATE

DUKE UNIVERSITY MEDICAL CENTER
07.2020 - 02.2022

Parent/Student Family Counselor

Person County Schools
09.1992 - 06.1997

Pastor

First Baptist Church
08.1986 - 05.2008

Master of Ministries - General Church Administration

Andersonville Theological Seminary

Bachelor of Arts - Religion/Philosophy - Public Administration

Shaw University

Bachelor of Theology - Theology

United Bible College

High School Diploma -

James B. Dudley High
William Foust