William Francis
USPS
The Bronx,NY
32
years of professional experience
Dynamic professional with a proven track record at USPS, excelling in delivery accuracy and route navigation. As a Union Representative, I successfully negotiated fair agreements and resolved conflicts, enhancing workplace collaboration. My mechanical aptitude and commitment to customer service have consistently driven positive outcomes in fast-paced environments.
Work History
Letter Carrier(Parcel Post)
32 Years- Delivered mail and packages efficiently to residential and commercial addresses.
- Operated postal delivery vehicles while adhering to safety regulations and traffic laws.
- Sorted incoming mail accurately for timely distribution to designated routes.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
Union Representative
14 Years 11 Months- Advocated for member rights, facilitating communication between union members and management.
- Negotiated collective bargaining agreements, ensuring fair wages and working conditions.
- Resolved conflicts through mediation, fostering a collaborative workplace environment.
- Provided guidance on labor laws, enhancing compliance and member understanding.
Education
- Computer And Information Systems
Skills
Delivery accuracy
Route navigation
Mechanical aptitude
Package handling
Timeline
Union Representative
USPS
03.2004 - 02.2019Read More
Letter Carrier(Parcel Post)
USPS
12.1990 - 12.2022Read More
Pace University
from Computer And Information Systems
Read More