William French III
New York,NY
Summary
Experienced administrative assistant with an aptitude for business research and planning. Excelled in roles requiring exceptional problem-solving, teamwork, and Microsoft Office proficiency. Demonstrated ability to improve operational efficiencies and foster collaboration, contributing to significant advancements in workplace productivity and training quality.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Staff Analyst Trainee
New York Police Department
09.2023 - Current
- Implement effective instruction procedures to prepare recruited and promoted civilian members of service for their jobs.
- Create PowerPoint presentations for the Civilian Development Unit to use in lessons.
- Research office database for information relevant to topics of instruction in preparation for classes.
- Utilize agency database to assist in the preparation and facilitation of training courses.
Community Associate
Housing Preservation And Development
07.2018 - 08.2023
- Ensured accurate data entry and maintained up-to-date records on housing conditions, inspections and registration statuses.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Facilitated communication with vendors for updates on inspection statuses.
- Assisted co-workers and supervisors by scanning and recording documents, as needed.
- Resolved issues between tenants and property owners over the phone.
Temp Clerical Associate
Housing Preservation And Development
01.2018 - 04.2018
- Scheduled and routed inspections for housing violations.
- Printed and organized route paperwork for scheduling field visits.
- Research HPD data to provide necessary information to tenants for handling inquiries/complaints.
- Update inspection statuses on HPD database periodically as informed by inspectors.
Santaland Sales Associate
Macy's
11.2017 - 12.2017
- Sold and upsold packages of pictures customers take with Santa.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with managers to resolve customer issues and maintain register equipment.
Tour Guide
Madison Square Garden Co
03.2017 - 09.2017
- Facilitated memorable experiences for diverse groups by providing informative tours of Radio City Music Hall.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Coordinated photo opportunities with the Rockettes to promote photo sales with the photography crew
Summerstage Intern
City Parks Foundation
07.2016 - 08.2016
- Supported staff members in organizing staging and sound systems in NYC parks for live musical and theatrical acts for children.
- Collected audience data and contact information to aid in promotions.
- Sorted and organized digital and hard copy files of pictures, performer contracts and invoices.
Customer Development Intern
Storganize
01.2016 - 04.2016
- Conducted online surveys and analyzed response data from potential consumers to interpret storage, selling and buying trends among college students.
- Evaluated company’s website in conjunction with consumer trends to improve customer service.
- Developed strategies and reported findings on organizational efficiency to upper management.
- Finalized marketing and operations plans in roundtable discussions with CEO and co-interns.
Operations Intern
Storefront Academy Harlem
07.2015 - 08.2015
- Researched and analyzed operational data to help leadership decide on fire safety procedures and setting up a new school location.
- Collected and maintained important hard files and computer documents with confidentiality.
- Promptly answered office phones and relayed messages to appropriate staff.
Camp Counselor
Oasis Day Camp
06.2014 - 08.2014
- Worked with children of kindergarten and elementary school level.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Bachelor of Science - Business Administration
NYU
06-2016
Skills
- Microsoft Office (Word, Powerpoint, Excel, Outlook)
- G-Suite (Gmail, Drive, Forms)
- Problem-Solving
- Time Management
- Attention to Detail
- Teamwork and Collaboration
- Effective Communication
- Market Research
- Business Strategy Development
Certification
- Methods of Instruction: Certificate of Completion
- NYU Music Industry Essentials: Certificate of Completion
Timeline
Staff Analyst Trainee
New York Police Department
09.2023 - Current
Community Associate
Housing Preservation And Development
07.2018 - 08.2023
Temp Clerical Associate
Housing Preservation And Development
01.2018 - 04.2018
Santaland Sales Associate
Macy's
11.2017 - 12.2017
Tour Guide
Madison Square Garden Co
03.2017 - 09.2017
Summerstage Intern
City Parks Foundation
07.2016 - 08.2016
Customer Development Intern
Storganize
01.2016 - 04.2016
Operations Intern
Storefront Academy Harlem
07.2015 - 08.2015
Camp Counselor
Oasis Day Camp
06.2014 - 08.2014
Bachelor of Science - Business Administration
NYU
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