William Galiber
Orlando,FL
Summary
Motivated professional offering proficiency in data entry and strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
10
10
years of professional experience
Work History
Tutor
Orange County Public School District
12.2023 - Current
- Implemented creative instructional techniques to address unique challenges faced by students with learning differences.
- Provided one-on-one tutoring sessions, tailoring instruction to meet specific needs of each student while promoting independent learning skills.
IT Support Specialist
Imaging Center PC
05.2016 - Current
- Reduced downtime with effective troubleshooting and timely problem resolution.
- Enhanced IT system stability by implementing proactive maintenance routines and monitoring tools.
- Created help desk tickets, troubleshot and resolved desktop issues.
Tutor
William's Tutoring Services
01.2014 - Current
- Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
- Tutored struggling, average, and advanced students in Math and Science course materials.
IT Support Specialist
Just Reboot Services
03.2023 - 10.2023
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Loaded software and configured hardware for clients.
- Enhanced IT system stability by implementing proactive maintenance routines and monitoring tools.
Education
Bachelor of Science - Computer Science
Polytechnic University of Puerto Rico
Orlando, FL05.2025
Associate of Arts - Computer Science
Valencia Community College
Orlando, FL05.2022
Skills
- Scripting Languages
- Technical Support
- Project Management
- Invoice Processing
- Advanced Excel spreadsheet functions
- Database Management
- Google Sheets and Excel Specialist
Additional Information
• Geometry Tutor Volunteer at Legacy Middle School, Orlando, Florida (2023)
• IT Support Specialist Volunteer at Union Park Middle School, Orlando, Florida (2021)
• Awarded Orange County Public School Volunteer of the Year Award (2021-2022 / 2023-2024)
Timeline
Tutor
Orange County Public School District
12.2023 - Current
IT Support Specialist
Just Reboot Services
03.2023 - 10.2023
IT Support Specialist
Imaging Center PC
05.2016 - Current
Tutor
William's Tutoring Services
01.2014 - Current
Bachelor of Science - Computer Science
Polytechnic University of Puerto Rico
Associate of Arts - Computer Science
Valencia Community College
Languages
Spanish
Full Professional
English
Native or Bilingual
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