Summary
Overview
Work History
Education
Skills
Certification
Timeline
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William Galvez

Sales Professional
Pittsburg,CA

Summary

Sales-focused professional with 17+ years of progressive experience driving B2B revenue growth, building strategic client relationships, and leading high-performing teams within the industrial distribution sector. Proven track record in inside and outside sales, territory management, and key account development, with consistent success in exceeding sales targets and expanding customer bases. Skilled in delivering tailored solutions, executing sales strategies, and fostering customer loyalty across diverse industries.

Overview

20
20
years of professional experience
2004
2004
years of post-secondary education
7
7
Certifications

Work History

Territory Key Account Specialist

Fastenal Company
04.2025 - Current
  • Managed a portfolio of top-tier clients while maintaining a high level of service, resulting in increased client satisfaction and repeat business.
  • Conducted regular business reviews with key account stakeholders, presenting relevant data and insights to support decision-making processes.
  • Utilized CRM software to track interactions, manage account information, and streamline communication between departments for improved service delivery.
  • Analyzed account performance metrics to identify trends and opportunities for growth, resulting in increased sales within assigned territories.
  • Conducted regular account planning sessions with sales teams to prioritize opportunities and align on strategies for achieving revenue targets.

General Manager

Fastenal Company
05.2016 - 03.2025
  • Led branch operations, overseeing a team of 3–6 employees and ensuring the execution of sales and service strategies.
  • Developed a strong sales culture, promoted employee development, and maintained accountability for branch performance including revenue & profitability
  • Oversaw daily operations, managing scheduling, staffing, and inventory control to ensure optimal workflow and service delivery.
  • Developed and implemented strategic plans to improve operational efficiency, resulting in streamlined processes and reduced overhead costs.

Outside Sales Representative

Fastenal Company
01.2012 - 05.2016
  • Focused on business development by managing a sales territory, traveling to client locations, and delivering tailored solutions to meet client needs.
  • Developed new business through prospecting and cold calling.
  • Delivered presentations, proposals, and closed sales in a competitive B2B environment.
  • Conducted regular site visits to assess customer needs & provide tailored product solutions
  • Utilized CRM software to track sales activities, manage customer interactions, and streamline communication processes.
  • Supported customer accounts post-sale to ensure satisfaction and repeat business.

Inside Sales Representative

Fastenal Company
04.2008 - 01.2012
  • Handled customer-facing duties in a retail environment, including phone/email communications, walk-in service, and assistance with daily operational tasks.
  • Maintained accurate inventory through cycle counts and implemented organization systems to improve efficiency.
  • Responsible for account collections and ensuring timely payments.
  • Delivered exceptional service and support to walk-in and phone-in customers.
  • Implemented organizational improvements in stock areas to reduce retrieval time.
  • Performed cycle counts and monitored inventory accuracy.
  • Managed account collections to ensure timely cash flow and client follow-up.

Field Technician

BTS Communications
03.2005 - 09.2007
  • Installed and maintained telecommunications infrastructure for residential and business clients.
  • Interfaced directly with customers, diagnosed service issues, and provided technical solutions to ensure satisfaction.
  • Improved service response time by streamlining installation procedures.
  • Collaborated with team members to troubleshoot and resolve complex technical issues, enhancing service response times and customer satisfaction.

Education

High School Diploma -

Antioch, CA

Skills

  • Strategic Sales & Prospecting

  • Account Growth & Retention

  • Relationship Management

  • Territory & Pipeline Development

  • Revenue Target Execution

  • Team Sales Leadership

  • Solution-Based Selling

  • Microsoft Office Proficiency

Certification

Fastenal School of Business, Sales & Leadership Curriculum

Timeline

Territory Key Account Specialist

Fastenal Company
04.2025 - Current

General Manager

Fastenal Company
05.2016 - 03.2025

Outside Sales Representative

Fastenal Company
01.2012 - 05.2016

Inside Sales Representative

Fastenal Company
04.2008 - 01.2012

Field Technician

BTS Communications
03.2005 - 09.2007

High School Diploma -

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