William Ganoe
Summary
Dedicated worker and trainer with multiple years of experience in enhancing customer satisfaction through exceptional service and effective communication. Demonstrates strong multitasking abilities and problem-solving skills. Passionate about fostering a collaborative environment and enhancing team satisfaction. Possesses versatile skills in recovery planning, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Server
Benihana
01.2025 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
GARDENER
Dahliamoor
05.2024 - 12.2024
- Grew healthy plants by implementing effective care techniques and ensuring optimal growth conditions
- Pest management strategies to minimize infestations while preserving environmental sustainability
- Maintained gardens and garden health by performing regular pruning, weeding, and fertilizing
SERVER/TRAINER
North Italia
06.2021 - 05.2024
- Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
- Communicated daily specials, menu items, and beverage options to customers, resulting in increased sales
- Accurately took food and drink orders from guests and entered them into the POS system with minimal errors
- Worked with kitchen staff to ensure timely delivery of meals while maintaining high quality standards
- Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities
DRIVER
Door Dash
06.2020 - 06.2021
- Delivered food and beverages from local restaurants to customers, ensuring timely, accurate, and courteous service with a focus on customer satisfaction
- Managed multiple orders and routes efficiently, improving delivery times and minimizing travel distance
- Communicated with customers and restaurant staff to address concerns and ensure smooth order pickups and deliveries
- Used GPS navigation and DoorDash app tools to navigate routes, adjust to traffic conditions, and ensure prompt deliveries
- Demonstrated strong problem-solving skills when addressing delivery challenges, such as missing items or location-specific requests
Education
Certified Addiction Technician -
Colorado Counselor Training
Denver, CO11-2024
High School Diploma -
Legacy High School
Broomfield05-2014
Skills
- Customer Service
- Multitasking
- Problem Solving
- Time Management
- Task prioritization
- Sales techniques
- Multitasking and organization
- Verbal communication
- Recovery planning
Timeline
Server
Benihana
01.2025 - Current
GARDENER
Dahliamoor
05.2024 - 12.2024
SERVER/TRAINER
North Italia
06.2021 - 05.2024
DRIVER
Door Dash
06.2020 - 06.2021
Certified Addiction Technician -
Colorado Counselor Training
High School Diploma -
Legacy High School
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