WILLIAM GARCIA
Brooklyn,USA
Summary
Driven and adaptable 25-year-old, with extensive hands-on experience in money handling, warehouse operations, and customer service. Adept at managing financial transactions with precision, optimizing inventory workflows, and delivering friendly, solution-focused support. Though new to remote work, I’m tech-savvy, a fast learner, and highly motivated to leverage virtual communication tools. Seeking a remote position that allows me to apply my organizational skills and customer-centric mindset while I advance my education.
Overview
5
5
years of professional experience
Work History
Stock Room Associate
Rockefeller University
03.2024 - 11.2024
- Moved heavy loads with pallet jacks, hand carts and reach trucks.
- Sorted and organized incoming shipments in designated storage areas.
- Ensured timely processing of returns by organizing items and completing required paperwork.
- Managed disposal of trash, cardboard, and other waste materials generated in backroom area.
- Located, selected and assembled finished goods to complete customer orders.
- Coordinated with team members to efficiently process large volumes of merchandise during peak times.
Concession Stand Worker
Regal Cinemas
09.2022 - 11.2023
- Greeted guests, answered menu questions and delivered excellent customer service.
- Prepared and served food items to customers at concession stands.
- Maintained cleanliness of work area by wiping down counters and equipment.
- Trained new employees on job duties, policies, procedures, and workplace expectations.
- Processed accurate payments using a touch screen register system.
- Satisfied customers with fast, friendly and knowledgeable service.
Cashier, Stock Associate
Telco
01.2022 - 06.2022
- Recorded daily transactions in system using correct procedures and focusing on accuracy.
- Managed cash register efficiently, ensuring accurate transactions.
- Processed customer payments using various methods including cash, cards, and mobile apps.
- Participated in inventory management, stocking shelves as needed.
- Handled returns and exchanges with focus on customer satisfaction.
- Issued refunds and credits to customers and documented reasons.
Package Handler
FedEx Warehouse
01.2021 - 11.2021
- Communicated effectively with colleagues, supervisors, and truck drivers regarding shipment statuses or concerns.
- Organized storage area to smoothly handle over hundreds of containers per day.
- Handled fragile items with care to avoid damage during transportation.
- Lifted and guided heavy loads using hoists and cranes.
- Stacked and moved pallets to proper storage area.
- Attached classifying tags to containers to provide identifying information.
- Worked quickly to process shipments and meet customer demands.
- Embraced team-oriented approach to meet and exceed daily productivity goals.
Package Handler
Amazon Warehouse
01.2020 - 10.2020
- Followed work orders and oral instructions to correctly store or ship containers.
- Attached classifying tags to containers to provide identifying information.
- Supported quality control by inspecting packages for proper labeling and sealing.
- Followed safety protocols while working in fast-paced environment to prevent accidents or injuries.
- Reported any package discrepancies or damages immediately to supervisors.
Education
GED - Education
Edward R Murrow High School
01.2019
Skills
- Basic computer skills
- Continuous improvement
- Team coordination
- Merchandise collection
- Process payments
- Time management
- Team building
- Cash handling
- Customer service
- Order filling
- Analytical thinking
- Effective communication
- Verbal and written communication
LANGUAGE
English
Timeline
Stock Room Associate
Rockefeller University
03.2024 - 11.2024
Concession Stand Worker
Regal Cinemas
09.2022 - 11.2023
Cashier, Stock Associate
Telco
01.2022 - 06.2022
Package Handler
FedEx Warehouse
01.2021 - 11.2021
Package Handler
Amazon Warehouse
01.2020 - 10.2020
GED - Education
Edward R Murrow High School
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