William "Garrett" Jackson
Summary
I am a fast learner with the ability to quickly and efficiently adapt and overcome new challenges or obstacles as they arise. I am very confident and comfortable in high stress situations, from workplace conflict to emergency situations. I am comfortable leading as I am often called to, but I also take instruction and guidance with an open and eager mindset. In my years of service industry experience I've worked nearly all positions, including but not limited to, bussing, shucking oysters, bartending and running the window in high capacity beach front restaurants. Putting a pause on my culinary arts higher education, I joined the United States Air Force and served almost 5 years before being permanently medically retired from service. Since my military retirement, I have helped get roofs on homes after hurricane Ian, worked retail for a young company and started a beautiful family.
Overview
12
12
years of professional experience
Work History
Sales Associate
Cloud 9 Smoke and Vapor
09.2023 - 02.2024
- Informed customers of promotions and special offers to increase sales.
- Resolved customer concerns using strong communication and conflict management skills.
- Demonstrated selling experience in fast-paced, service-oriented retail setting.
- Verified shift sales with cash count and drawer balancing.
Salesperson
ReRoof America
10.2022 - 08.2023
- Maximized customer satisfaction by quickly responding to any concern or request.
- Overcame objections with effective product demonstrations and persuasive communication skills.
- Determined customers' needs based on sales calls and face-to-face meetings.
- Maximized profits by sourcing lost-cost vendors with target products.
Munitions Systems Journeyman
USAF
05.2018 - 10.2022
- Lead, instructed and taught operations to a mixed crew of Air Force personnel and local Japanese contractors.
- Read and interpreted maintenance manuals, service bulletins and other specifications to determine feasibility and methods of repairing and replacing malfunctioning or damaged components.
- Detected wear and defects with visual inspections and precision instruments.
- Trained personnel on safe ammunition handling to prevent injuries and accidents.
Head Cook
Scruffy Murphy's Irish Pub
06.2016 - 10.2016
- Utilized diverse cooking techniques, following established recipes to prepare various meal types.
- Mentored and supervised less experienced kitchen personnel.
- Accounted for food allergies and adapted recipes by removing or substituting ingredients.
- Cleaned and sanitized workstations according to exact health code requirements.
Kitchen Staff Member
Schooners
02.2015 - 05.2016
- Prepared pots, pans, and utensils for use by sanitizing in a three-compartment sink.
- Kept kitchen clean by regularly attending to stations and completing in-depth checklists at closing.
- Supported kitchen team members with efficient ingredient preparation and supply restocking.
- Maintained optimal storage procedures with proper stock rotation for freshness.
Kitchen Lead
Sharkys Beachfront Restaurant
02.2012 - 12.2014
- Helped front-of-house team members promptly resolve customer complaints.
- Adapted to fast-moving situations, utilizing problem-solving in complex circumstances.
- Coordinated work during both peak and off-peak hours to expertly handle customer and operational needs.
- Quality checked all dishes prepared before it left the kitchen.
Education
Culinary Arts -
Gulf Coast State College
Panama City, FL01.2017
High School -
Mosley High School
Panama City, FL05.2015
Skills
- Motivated
- Fast learner
- Sociable
- Knowledgeable and experienced throughout the service industry
- Military manor
- Organization
- Logistic
- Leadership skills
- Proficient salesman
- Upselling
- Retail loss prevention
- Complex Problem-solving
Preferred Name
Garrett
Timeline
Sales Associate
Cloud 9 Smoke and Vapor
09.2023 - 02.2024
Salesperson
ReRoof America
10.2022 - 08.2023
Munitions Systems Journeyman
USAF
05.2018 - 10.2022
Head Cook
Scruffy Murphy's Irish Pub
06.2016 - 10.2016
Kitchen Staff Member
Schooners
02.2015 - 05.2016
Kitchen Lead
Sharkys Beachfront Restaurant
02.2012 - 12.2014
Culinary Arts -
Gulf Coast State College
High School -
Mosley High School
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