William Gatewood
Greenville,TX
Summary
Seasoned Department Head possessing comprehensive experience in strategic planning, team management, and operational oversight. Strengths include adeptness in process optimization, budget administration, and policy implementation to drive business efficiency. In previous roles, significant improvement in departmental productivity and cost reduction was achieved through innovative leadership strategies.
Energetic, results-driven Department Manager committed to maintaining highest quality of customer excellence. Develops and implements innovative incentives to drive employee motivation. Adeptly navigates cost-concern and workforce-management issues to maintain streamlined operations.
Overview
16
16
years of professional experience
Work History
Dept Head Coordinator
McDonald's Restaurant
Greenville, TX
11.2008 - 08.2024
- Developed and implemented departmental goals, objectives, policies and procedures.
- Conducted performance evaluations of staff and provided guidance for improvement.
- Oversaw day-to-day operations, including budgeting, personnel management and resource allocation.
Head Cashier
Home Depot
Greenville, TX
09.2015 - 11.2021
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Verified employee timecards for accuracy and completeness prior to submitting payroll information.
Manager in Training
McDonald's
Greenville, TX
11.2008 - 09.2015
- Developed and implemented training plans for new employees.
- Conducted performance appraisals to monitor employee progress.
- Provided coaching and mentoring to team members on a regular basis.
Education
High School Diploma -
Shady Park Private Academy
Greenville, TX07-2008
Skills
- Sales management
- Staff Development
- Assignment Delegation
- Operational planning
- Training Coordination
- Innovation management
- Team Supervision
- Policy Development
- Staff Management
- Customer Service
- Sales Reporting
- Retail Management
- Rules and regulations
- Relationship building and management
- Personnel training and development
- Coaching and Mentoring
- Supply and inventory management
- Operations Management
- Departmental activities
- Sales expertise
- Personnel Management
- Retail
- Employee Management
- Problem-Solving
- Customer Engagement
- Operations
- Training and Development
- Emergency Response
- Supervisor
- Training and mentoring
- Department leadership
- Safety and Security
Timeline
Head Cashier
Home Depot
09.2015 - 11.2021
Dept Head Coordinator
McDonald's Restaurant
11.2008 - 08.2024
Manager in Training
McDonald's
11.2008 - 09.2015
High School Diploma -
Shady Park Private Academy
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