William Gerhardt
Eugene,OR
Summary
Dedicated Operator specializes in shipping, receiving and meeting delivery deadlines. Prioritizes safety and values efficiency. Works well alone or with team in fast-paced environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Packaging Operator
Attune Foods Inc
09.2022 - Current
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Managed job performance of warehouse personnel to encourage steady and productive workflow.
- Conducted basic repairs of vacuum sealers, pallet jacks, and lifts to keep equipment properly cleaned and maintained.
- Adhered to food safety regulations when handling perishable items, preventing contamination risks during the packaging process.
- Troubleshot and resolved packaging equipment issues, minimizing downtime and maintaining productivity levels.
- Operated manual pallet jacks and forklifts to move and store materials.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
Uber Partner
Uber
06.2019 - 12.2022
- Updated knowledge of local landmarks and destinations to provide accurate directions to passengers when needed.
- Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
Warehouse Forklift Operator
International Paperbox
05.2017 - 06.2019
- Safeguarded quality of products stored in the warehouse by ensuring proper stacking techniques and adherence to weight restrictions while operating a forklift.
- Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
- Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
- Aided in the reduction of overall lead time, promptly transporting materials from receiving dock to designated storage areas using a forklift.
- Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
- Enhanced team productivity by providing on-the-job training to new forklift operators, ensuring proper handling techniques were followed at all times.
- Unloaded and stacked materials by raising and lowering lifting devices.
Team Leader Manager
Firstsource Transaction Services
11.2008 - 02.2017
- Led employee relations through effective communication, coaching, training, and development.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Mitigated potential conflicts among team members by promoting open communication and fostering a positive environment.
Customer Service Representative
Zions Bancorporation
01.2007 - 12.2008
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Updated account information to maintain customer records.
Machine Operator
DuMac LLC
09.2000 - 12.2006
- Set up and ran machinery to produce exceptional products for industrial needs.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Operated multiple machines simultaneously to meet production requirements.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Kept detailed production records and identified hold-ups.
Education
High School Diploma -
Charles Page High School
Sand Springs, OK05.1989
Skills
- Machine Operation
- Inventory Counts
- Product Packaging
- Labeling Accuracy
- Time Management
- Mechanical Troubleshooting
- Quality Control
- Shipment loading
- Product Inspection
- Industrial Equipment Operation
- Multitasking
- Strong Communication and Interpersonal Skills
Certification
- Safety Training - 2023
- Certified Forklift Operator - 2018
Timeline
Packaging Operator
Attune Foods Inc
09.2022 - Current
Uber Partner
Uber
06.2019 - 12.2022
Warehouse Forklift Operator
International Paperbox
05.2017 - 06.2019
Team Leader Manager
Firstsource Transaction Services
11.2008 - 02.2017
Customer Service Representative
Zions Bancorporation
01.2007 - 12.2008
Machine Operator
DuMac LLC
09.2000 - 12.2006
High School Diploma -
Charles Page High School
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