William G. Greene

Transit Management Position

Seasoned Transit Superintendent and Manager with over 20 years of progressive leadership in bus and rail operations. Proven track record in overseeing Bus Control Center functions, managing large-scale transit projects, and driving operational excellence through safety-focused initiatives. Adept in strategic planning, customer service improvement, policy development, and technical training across diverse transit systems.

Diligent Superintendent/Manager with comprehensive background in urban transportation planning and project coordination. Successfully developed and implemented city-wide transit solutions that improved traffic flow and reduced congestion. Demonstrated expertise in data analysis and stakeholder collaboration to advance sustainable transportation initiatives.

• Lead Transportation Planner/Consultant – Transit Safety, WSP in the U.S., Washington, DC, 2022-03-01, Present, Provide safety support to the Washington Metropolitan Area Transit Authority (WMATA), assisting in the implementation of a Safety Management System (SMS) through its Agency Safety Plan (ASP)., Manage the rollout of Safety Risk Management (SRM) processes across the agency, ensuring effective risk identification and mitigation., Educate Local 2 personnel, shift supervisors, and departmental superintendents on recognizing safety concerns, analyzing risks, and implementing and monitoring mitigation strategies., Support the development and chartering of local and departmental safety committees, fostering a culture of safety and accountability., Offer project management support for multi-disciplinary projects, coordinating efforts across teams to ensure seamless execution., Mentor junior-level staff, review technical assignments, and remain up to date with current trends and best practices in transportation planning.
• Superintendent, Street Operations, Washington Metropolitan Area Transit Authority, Washington, DC, 2021-01-01, 2022-03-01, Managed the daily operations of bus service delivery functions across Maryland, the District of Columbia, and Virginia., Ensured that all services ran on schedule, providing customers with safe, reliable, and courteous transportation., Supervised bus operators, supervisory staff, and communication specialists., Tracked, compiled, analyzed, and reported on key performance indicators related to bus service delivery.
• Program Manager, Operations, BOCC, Washington Metropolitan Area Transit Authority, Washington, DC, 2020-06-01, 2021-01-01, Developed and implemented company standard operating procedures for each Bus division., Implemented a standardized process for daily job safety briefings throughout the entire company., Conduct monthly safety training sessions to ensure compliance with company and client standard operating procedures.
• Acting Superintendent Start-up Operations, Washington Metropolitan Area Transit Authority, Washington, DC, 2018-01-01, 2020-01-01, Provided leadership and oversight to the operations teams to ensure that they are supportive of the instructional goals and objectives of the district., Evaluated job performance of employees to ensure effectiveness.
• Superintendent, Bus Operations Communications Center - BOCC, Washington Metropolitan Area Transit Authority, Washington, DC, 2014-01-01, 2018-10-01, Developed and implemented transit safety and continuous program improvement initiatives., Created and enforced safety practices, internal policies, programs, regulations, and personnel management practices.
• Assistant Superintendent, Washington Metropolitan Area Transit Authority, Washington, DC, 2013-01-01, 2014-01-01, Provided leadership and oversight to the operations teams to ensure that they are supportive of the instructional goals and objectives of the district.

• Program Manager Bus Quality Service, Washington Metropolitan Area Transit Authority, Washington, DC, 2020-01-01, 2021-01-01
• Acting Superintendent Start-up Operations, Washington Metropolitan Area Transit Authority, Washington, DC, 2018-01-01, 2020-01-01
• Assistant Superintendent, Transit Field Operations (BOCC), Washington Metropolitan Area Transit Authority, Washington, DC, 2016-01-01, 2020-01-01
• Superintendent, Bus Control Center Operations, Washington Metropolitan Area Transit Authority, Washington, DC, 2014-01-01, 2016-01-01
• Assistant Superintendent of BOCC, Washington Metropolitan Area Transit Authority, Washington, DC, 2013-01-01, 2014-01-01
• Progressive Succession in Transit Supervisory Roles, Washington Metropolitan Area Transit Authority, Washington, DC, 2009-01-01, 2013-01-01

The TSI is also responsible for managing and administering the Transit Safety and Security Program (TSSP).  This certificate program recognizes the rail and bus transportation safety and security professionals who have successfully completed the required course work and core competencies to earn a TSSP Certificate of Completion.