Professional Summary
Overview
Work History
Education
Skills
Timeline

William Giller

2nd Charter Foods LLC/Bagery
Easton,MD
31
years of professional experience

Seasoned chef with a strong background in kitchen operations, menu planning, and staff supervision. Brings hands-on expertise in food safety, inventory control, and attention to detail. Recognized for improving workflow, reducing waste, and delivering consistent quality during peak service.

Work History

Commis Chef

7 Months
2nd Charter Foods LLC/Bagery | 04.2026 - Current
  • Assisted senior chefs with daily food production and service readiness.
  • Followed recipe specifications to portion, mix, and assemble menu items accurately.
  • Maintained sanitation standards for workstations, utensils, and food storage areas.
  • Prepared ingredient mise en place for baking and kitchen stations.
  • Rotated ingredients and checked freshness to support safe inventory practices.
  • Operated kitchen equipment carefully while learning production procedures and safety protocols.
  • Organized prep areas to improve workflow and reduce service delays.
  • Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
  • Assisted other chefs with ingredient preparation in support of recipes designed by head chef.
  • Maintained well-organized mise en place to keep work consistent.
  • Streamlined food preparation processes with proper mise en place, reducing waste and optimizing kitchen efficiency.
  • Supported timely service by preparing ingredients for multiple dishes simultaneously, ensuring all components were ready for plating.
  • Developed strong multitasking abilities by managing multiple cooking stations during peak hours, ensuring consistent quality output.
  • Prepped daily menu items to quickly deliver upon request.
  • Rotated through all prep stations to learn different techniques.
  • Maintained a safe working environment by adhering to established safety protocols and promptly addressing potential hazards as they arose.
  • Mastered a variety of cooking equipment, including ovens, grills, and fryers, to produce diverse menu items with consistent quality.
  • Placed orders to restock items before supplies ran out.
  • Assisted in training new staff members on kitchen procedures and best practices, fostering a supportive team environment.
  • Increased productivity by effectively prioritizing tasks according to urgency or complexity during high-pressure situations.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Demonstrated attention to detail through precise measuring and accurate execution of recipe instructions, resulting in consistently high-quality dishes.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Signed for deliveries, checked items into inventory and stocked goods into proper locations.
  • Cultivated strong relationships with vendors to ensure steady a steady supply of fresh ingredients at competitive prices without compromising quality standards.
  • Ordered new ingredients and supplies to meet expected needs.
  • Promoted sustainability within the kitchen by implementing eco-friendly practices such as composting food waste and recycling used materials whenever possible.
  • Enhanced kitchen efficiency by streamlining prep work routines for all daily specials.
  • Fostered a a culture of continuous improvement, leading to significant a significant reduction in cooking-related errors.
  • Supported team morale and reduced turnover by fostering collaborative a collaborative work environment.
  • Enhanced flavor profiles of traditional dishes by experimenting with fresh, locally-sourced ingredients.
  • Implemented system for tracking food temperatures throughout storage and preparation, ensuring safety.
  • Facilitated smooth kitchen operations during peak hours, ensuring timely order fulfillment.
  • Assisted with menu development and planning.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Set up and broke down kitchen for service.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Implemented food cost and waste reduction initiatives to save money.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Monitored food production to verify quality and consistency.
  • Utilized culinary techniques to create visually appealing dishes.
  • Evaluated food products to verify freshness and quality.
  • Disciplined and dedicated to meeting high-quality standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Maintained high standards of kitchen hygiene, surpassing health inspection requirements.
  • Developed waste reduction initiative by repurposing food scraps, contributing to sustainability efforts.
  • Increased customer satisfaction by consistently preparing high-quality dishes under tight deadlines.
  • Assisted in designing seasonal menu that increased customer footfall during off-peak months.
  • Streamlined plating process for signature dishes, improving presentation and guest experience.

Family Services Specialist

26 Years 7 Months
Resthaven Funeral Home Skkot Cody Llc | 05.1996 - 12.2022
  • Reviewed case documentation for accuracy, completeness, and regulatory compliance.
  • Guided families through funeral arrangement options with clear, compassionate support.
  • Coordinated service details, cemetery paperwork, and scheduling with internal teams.
  • Supported families with obituary information, death certificates, and required forms.
  • Maintained confidential records and organized client files for smooth case handling.
  • Resolved scheduling and documentation issues promptly to reduce service delays.
  • Advised staff on family service procedures and workflow improvements.
  • Managed sensitive conversations with professionalism, empathy, and attention to detail.
  • Maintained confidential records and documentation in [Type] database.
  • Increased family stability by providing crisis intervention and connecting them to appropriate community supports.
  • Promoted community resources to families, assisting them in accessing necessary services for their specific needs.
  • Contributed to program development, implementing new initiatives to better meet the evolving needs of families served.
  • Established strong partnerships with community organizations; worked together to address systemic issues affecting families in the region.
  • Maximized client engagement through proactive outreach efforts, including home visits, phone calls, and written correspondence.
  • Conducted in-home individual and family counseling sessions to help clients achieve goals and gain insight.
  • Reduced barriers to service access for non-English speaking clients by providing translation assistance when needed or coordinating interpreter services during meetings or appointments.
  • Demonstrated commitment to professional growth by attending relevant trainings, workshops, and conferences; continuously updated skills and knowledge within the family services field.

Executive Chef

10 Years 3 Months
Fountain Rock Mgmt / Brewer's Alley, Summit Station | 06.1996 - 09.2006
  • Directed kitchen operations, ensuring consistent food quality, pacing, and service standards across full dining shifts.
  • Supervised culinary staff, coaching preparation techniques, station execution, and sanitation compliance.
  • Developed seasonal menus aligned with brewery pairing concepts, guest preferences, and ingredient availability.
  • Controlled inventory ordering, product rotation, and storage practices to reduce waste and maintain freshness.
  • Implemented recipe standards and portion controls to improve consistency and support cost management.
  • Coordinated with front-of-house leadership on specials, banquets, and service timing for smoother guest flow.
  • Evaluated kitchen performance, resolved workflow issues, and adjusted staffing to meet demand fluctuations.
  • Maintained food safety procedures, health code compliance, and clean workstation organization throughout operations.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
  • Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
  • Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
  • Maximized profitability by effectively managing food costs through portion control and minimizing waste.
  • Created visually appealing plate presentations, enhancing the overall dining experience for patrons.
  • Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
  • Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
  • Developed custom menus for clients with specific dietary restrictions or preferences, ensuring their utmost satisfaction during their dining experience.
  • Collaborated with front-of-house staff to ensure seamless dining experiences for guests.
  • Streamlined kitchen operations with effective inventory management and cost controls.
  • Implemented staff training programs to improve culinary skills, teamwork, and overall productivity.
  • Designed seasonal menus showcasing fresh local ingredients, supporting sustainable agriculture practices within the community.
  • Fostered a positive working environment among kitchen team members that encouraged collaboration, creativity, and open communication.
  • Coordinated employee schedules and developed staff teams to boost productivity.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Improved employee retention rates through focused coaching and performance evaluations for career growth opportunities.
  • Enhanced guest satisfaction ratings by consistently delivering exceptional service in a high-pressure environment.
  • Generated employee schedules and work assignments and determined appropriate compensation rates.
  • Boosted staff morale and reduced turnover by implementing recognition and a recognition and rewards systemand rewards systems.
  • Maintained stringent health and safety standards, passing all inspections with high marks.
  • Implemented staff training programs, raising the bar for service excellence and culinary skillsills.
  • Fostered partnerships with local farmers, securing premium ingredients and supporting the community.
  • Designed farm-to-table concept that elevated the restaurant's market position and appealpeal.
  • Enhanced presentation techniques, contributing to a visually appealing menu that attracted a wider audience.
  • Crafted unique dishes that significantly increased restaurant reputation and customer base.
  • Led kitchen operations, ensuring seamless service during high-volume periods.
  • Mentored junior chefs, enhancing team skills and fostering culture of continuous improvement.
  • Developed and implemented waste reduction program, significantly lowering operational costs.
  • Orchestrated catering events for high-profile clients, consistently receiving commendable feedback.
  • Introduced sustainable seafood program, aligning with environmental values and attracting conscientious diners.
  • Elevated dining experience and customer satisfaction by introducing innovative seasonal menus.
  • Conducted market research to keep menu fresh and aligned with current culinary trends.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Developed close relationships with suppliers to source best ingredients.
  • Developed new recipes and flavor combinations to enhance customer dining experience.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Coordinated with team members to prepare orders on time.
  • Participated in food tastings and taste tests.
  • Assisted with menu development and planning.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Set up and broke down kitchen for service.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Implemented food cost and waste reduction initiatives to save money.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Monitored food production to verify quality and consistency.
  • Utilized culinary techniques to create visually appealing dishes.
  • Evaluated food products to verify freshness and quality.
  • Disciplined and dedicated to meeting high-quality standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Education

Associate of Arts - Culinary Arts

Frederick Community College | Frederick, MD

Skills

Kitchen sanitation
High-pressure performance
Culinary preparation
Ingredient organization

Timeline

Commis Chef

2nd Charter Foods LLC/Bagery
04.2026 - CurrentRead More

Executive Chef

Fountain Rock Mgmt / Brewer's Alley, Summit Station
06.1996 - 09.2006Read More

Family Services Specialist

Resthaven Funeral Home Skkot Cody Llc
05.1996 - 12.2022Read More

Frederick Community College

Associate of Arts from Culinary Arts
Read More
William Giller