WILLIAM GOLDEN
Garwood
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director of Inbound Logistics
Lovesac
06.2025 - Current
- Led cross-functional teams to develop strategic initiatives aligning with organizational goals.
- Implemented process improvements enhancing operational efficiency and reducing costs.
- Directed project management efforts, ensuring timely delivery of key objectives.
- Mentored junior staff, fostering professional development and leadership skills within the team.
Senior Director of Solution Design & Deployment
Allport Cargo Services, USA
01.2024 - 06.2025
- Enhanced project outcomes by collaborating with clients on solution engineering.
- Automated operations and improved productivity through critical IT projects management.
- Streamlined global supply chain processes for enhanced operational visibility and automation.
- Led design of client supply chain solutions, overseeing project management initiatives.
- Executed solution design and project implementation to meet client requirements effectively.
- Developed Freight Cost solutions, enabling real-time financial reporting for clients.
Director of Customer Solutions
Allport Cargo Services, USA
01.2021 - 01.2024
- Onboarded over 50 clients, managing 180,000+ annual container imports.
- Redesigned inbound supply chain processes, optimizing data flow and productivity.
- Implemented best practices, enhancing automation across cross-functional client activities.
- Collaborated with Finance teams to improve reporting and accrual visibility using InforNexus.
- Led solution sessions and project charters to ensure successful client implementations.
Senior Account Manager
Allport Cargo Services, USA
01.2020 - 01.2021
- Managed 25 clients across diverse sectors, leading a team of six professionals.
- Resolved visibility issues by creating a DDP solution for five clients.
- Developed exception reporting systems to address client-specific challenges efficiently.
- Established KPIs to ensure compliance and enhance supply chain visibility for clients.
- Improved carrier milestone performance through targeted initiatives and performance reviews.
- Facilitated monthly and quarterly business reviews, providing updates to stakeholders.
Account Manager
Allport Cargo Services, USA
01.2017 - 01.2020
- Achieved 45% improvement in On Time Delivery through strategic client collaboration.
- Managed 85,000 FEU annually for a top 5 US importer client.
- Developed KPI and exception reporting to enhance supply chain partner performance.
- Led team of 2 to streamline exception management and reporting processes.
- Defined target Need By Date, optimizing transit time and procurement strategies.
Operations Lead
APL Logistics, Wayne, NJ
01.2016 - 01.2017
- Enhanced supply chain efficiency by collaborating with logistics and finance teams.
- Implemented new technology for Toys R Us, training client on platform usage.
- Redesigned supply chain flow, significantly improving operational efficiency for clients.
- Monitored EDI events for U.S. Market, resolving data errors to enhance visibility.
- Developed DQA dashboard with Business Intelligence to improve data analytics capabilities.
- Streamlined product flow for Toys R Us, eliminating inefficiencies across teams.
International Logistics Specialist
BDP International, Philadelphia, PA
01.2011 - 01.2016
- Achieved cost savings through effective negotiation with logistics service providers.
- Enhanced customer satisfaction by implementing best practices in supply chain management.
- Strengthened client relationships by providing tailored logistics and operational support.
- Facilitated seamless import/export operations, ensuring compliance with industry regulations.
- Delivered end-to-end logistics solutions for multinational companies using advanced technology.
Education
Bachelor of Arts - Liberal Arts
Salisbury University
Salisbury, Maryland, MD05-2011
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
Certification
Global Supply Chain Management Program - The Wharton School - August 2024
Timeline
Director of Inbound Logistics
Lovesac
06.2025 - Current
Senior Director of Solution Design & Deployment
Allport Cargo Services, USA
01.2024 - 06.2025
Director of Customer Solutions
Allport Cargo Services, USA
01.2021 - 01.2024
Senior Account Manager
Allport Cargo Services, USA
01.2020 - 01.2021
Account Manager
Allport Cargo Services, USA
01.2017 - 01.2020
Operations Lead
APL Logistics, Wayne, NJ
01.2016 - 01.2017
International Logistics Specialist
BDP International, Philadelphia, PA
01.2011 - 01.2016
Bachelor of Arts - Liberal Arts
Salisbury University