William Golston
Columbia,SC
Summary
Experienced customer service representative with a strong background in customer service, financial services, and operations management. Cultivating and nurturing client relationships, providing tailored financial solutions, and ensuring compliance with regulatory requirements. Exceptional problem-solving skills, solid aptitude for mathematics, and unwavering commitment to delivering outstanding service.
Overview
13
13
years of professional experience
Work History
Material Handler 3
Flex LTD
01.2023 - Current
- Ensure the accurate and efficient handling of materials within the facility, supporting the seamless flow of operations.
- Collaborate with cross-functional teams to enhance operational efficiency and ensure timely completion of tasks.
- Maintain strict adherence to safety protocols and procedures, contributing to a safe work environment.
- Actively participate in ongoing training to stay updated on best practices and industry standards.
Chemical Plant Operator
SNF Holding Company
01.2019 - 01.2023
- Execute daily plant operations with a focus on quality control, safety, and efficiency.
- Engage in regular safety meetings to ensure compliance with industry standards.
- Accurately complete production orders, ensuring customer satisfaction through timely and quality service.
- Utilize Personal Protective Equipment effectively, maintaining a safe working environment.
Courier/Delivery Driver
FedEx
01.2016 - 01.2019
- Delivered packages with precision and timeliness, adhering to delivery instructions and company policies.
- Provided top-notch customer service, addressing client concerns and ensuring satisfaction.
- Managed route planning to optimize delivery efficiency and minimize fuel consumption.
Quality Control Specialist
Power Secure
01.2015 - 01.2016
- Assisted in maintaining high standards of quality control, ensuring products met regulatory and company standards.
- Supported electrical journeyman tasks with a strong focus on accuracy and efficiency.
- Attended regular training sessions to enhance skill sets and ensure up-to-date compliance.
Warehouse Supervisor
USA Discounters
01.2012 - 01.2015
- Managed warehouse operations, including the accurate and timely delivery of goods to customers.
- Ensured adherence to safety protocols and fuel usage guidelines.
- Directed a team of delivery personnel, fostering a culture of continuous improvement.
Education
Associate of Arts - Business Administration
American Intercontinental University
05.2024
Skills
- Financial Analysis
- Customer Relationship Management (CRM) Software
- Regulatory Compliance
- Sales and Marketing
- Problem Resolution
- Risk Management
Timeline
Material Handler 3
Flex LTD
01.2023 - Current
Chemical Plant Operator
SNF Holding Company
01.2019 - 01.2023
Courier/Delivery Driver
FedEx
01.2016 - 01.2019
Quality Control Specialist
Power Secure
01.2015 - 01.2016
Warehouse Supervisor
USA Discounters
01.2012 - 01.2015
Associate of Arts - Business Administration
American Intercontinental University
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