Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Graham

Raleigh,North Carolina

Summary

Professional with a strong background in financial operations, contract management, and data analysis. Adept at fostering customer relationships, and identifying opportunities to maximize revenue retention. Experienced in leveraging CRM tools and data-driven insights to drive customer success and mitigate churn.

Overview

9
9
years of professional experience

Work History

Financial Operations Analyst

Tegria
10.2023 - Current
  • Manage customer budgets and financial contracts, ensuring accurate and timely financial operations.
  • Run reports within Salesforce to audit opportunity data, with customer contracts, to ensure accuracy.
  • Conduct financial modeling to assess profitability, and identify areas for cost optimization.
  • Develop and maintain financial dashboards in SharePoint to track key performance indicators (KPIs) related to revenue retention.
  • Provide strategic financial insights to leadership, helping to mitigate financial risks and support contract renewals.

Senior Project Financial Analyst

ProPharma Group
12.2020 - 10.2023
  • Managed billing and financial administration for 70+ projects, ensuring compliance with contract terms and budgets.
  • Conducted in-depth financial analysis to identify risks and opportunities for customer retention.
  • Implemented forecasting models to predict outcomes and track revenue trends.
  • Collaborated with cross-functional teams to enhance resource allocation and project delivery timelines.
  • Created and managed accruals, budgets, and monthly billing for high-profile studies.

Project Analyst (Finance)

PRA (ICON)
Raleigh, USA
07.2019 - 12.2020
  • Partnered with customers to develop and refine project budgets and contact scope, ensuring alignment with financial objectives
  • Negotiated pricing and contract terms to optimize customer value, while ensuring company profitability.
  • Developed and negotiated budgets, contracts, and amendments with sponsors.
  • Provided financial insights to study teams, ensuring project profitability, and cost efficiency.
  • Assessed financial risks and opportunities, offering strategic recommendations for optimization.
  • Analyzed financial data to identify trends and drive cost-saving initiatives.

Fulfillment/Operations Associate

Crossrope
Raleigh, USA
03.2018 - 07.2019
  • Managed and tracked inventory to ensure seamless order fulfillment.
  • Developed relationships with third-party suppliers to enhance supply chain efficiency.
  • Forecasted inventory needs and optimized warehouse operations for maximum efficiency.
  • Implemented performance tracking systems to evaluate and enhance fulfillment processes.

Chemical Formulation & R&D Procurement Intern

Bayer
RTP, USA
05.2016 - 07.2017
  • Conducted a financial analysis to identify cost-saving opportunities in chemical procurement.
  • Forecasted future expenditures to optimize procurement strategies.
  • Engaged with suppliers for raw material sourcing, and negotiated B2B contracts.
  • Reviewed purchase requisitions in SAP to ensure compliance with company policies.

Education

Bachelor of Science (B.S.) - Business Education

North Carolina A&T
Greensboro, NC
05.2018

Associate of Science (A.S.) - Agribusiness

North Carolina State University
Raleigh, NC
12.2014

Associate of Science (A.S.) - General Agriculture

North Carolina State University
Raleigh, NC
12.2014

Skills

  • Salesforce
  • Contract Management
  • Risk Assessment
  • Revenue Recognition
  • Financial Analysis
  • Process Improvement
  • Workday
  • Tableau
  • Sharepoint
  • Kantata
  • MS Office Suite w/ expertise in Excel
  • Profitability Analysis

Timeline

Financial Operations Analyst

Tegria
10.2023 - Current

Senior Project Financial Analyst

ProPharma Group
12.2020 - 10.2023

Project Analyst (Finance)

PRA (ICON)
07.2019 - 12.2020

Fulfillment/Operations Associate

Crossrope
03.2018 - 07.2019

Chemical Formulation & R&D Procurement Intern

Bayer
05.2016 - 07.2017

Bachelor of Science (B.S.) - Business Education

North Carolina A&T

Associate of Science (A.S.) - Agribusiness

North Carolina State University

Associate of Science (A.S.) - General Agriculture

North Carolina State University
William Graham