William Gray
Florence,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Preservative Maintenance Technician
Dave & Buster's
04.2022 - 07.2024
- Do detailed deep cleaning of games throughout the building to maintain functionality and keep everything looking new and fresh.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Supervisor
Comprehensive Logistics
06.2021 - 03.2022
- Conflict resolution between employees when needed
- Management of employees schedules and timecards
- Communicate with customer to ensure parts are delivered on time so operations have 100% uptime.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Clerk
Comprehensive Logistics
09.2020 - 06.2021
- Track incoming requests and outgoing materials on our tracking software
- Change or update system data for any inventory adjustments as needed.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Prize Cashier
Dave & Buster's
04.2017 - 08.2020
- Assisted in any guest complaints or confusion and resolved issues as they arose
- Worked in high speed environment with heavy flow of guests.
- Helped customers complete purchases, locate items, and join reward programs.
Machine Operator
Duro Bag Manufacturing Company
09.2016 - 03.2017
- Quality control and insuring standards are met with all products packaged and sent out.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Education
Ryle High School
Union, KY05.2015
Skills
- Customer service
- Computer literacy
- Time management
- Microsoft Office
- Problem solving ability
- Goal-Oriented
- Inventory Control
- Training and mentoring
Timeline
Preservative Maintenance Technician
Dave & Buster's
04.2022 - 07.2024
Supervisor
Comprehensive Logistics
06.2021 - 03.2022
Clerk
Comprehensive Logistics
09.2020 - 06.2021
Prize Cashier
Dave & Buster's
04.2017 - 08.2020
Machine Operator
Duro Bag Manufacturing Company
09.2016 - 03.2017
Ryle High School
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