Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Green

Pearl,MS

Summary

Reliable Dock Supervisor with close to 10 years of experience loading and unloading heavy packages requiring varying care specifications. Determined team member thriving in fast-paced environments and working hard to achieve common goals. Safety-minded professional exercising caution in high-stress scenarios.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Wearhouse Supervisor

Mid Atlantic Roofing
04.2024 - Current
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Maintained high levels of accuracy in daily operations.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Handled warehouse equipment efficiently to transport materials.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.

Dock Supervisor

FedEx freight
11.2023 - Current
  • Developed and implemented standard operating procedures for all dock activities.
  • Managed employees, vendors and outside contractors to perform operational functions and proper handling of [Type] equipment.
  • Assisted in preparing dock, securing ships and unloading cargo with dock workers.
  • Prepared and led staff training and instruction.
  • Presented and explained work orders to team.
  • Opened and inspected containers to prepare for loading and unloading.
  • Positioned lifting devices to move loaded pallets, skids and boxes to designated areas.
  • Coordinated with other departments within the organization to ensure timely delivery of goods to clients or vendors.
  • Oversaw loading and unloading for trailers and client pick-ups and identified damaged products.
  • Ensured safe loading and unloading of cargo ships, monitoring of dock operations, and compliance with safety regulations.
  • Informed upper management or department heads of items loaded or problems encountered.
  • Monitored inventory levels at the facility to ensure adequate supply of materials were available for loading and unloading operations.
  • Investigated incidents related to accidents or injuries that occurred at the dockside area and documented findings accordingly.
  • Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
  • Checked loaded materials compared to work orders for correctness.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Removed obstructions from entryways and transported packages to correct locations.
  • Resolved conflicts between crew members or between crew members and port personnel in a professional manner.
  • Hired and trained personnel to perform job duties, execute safety practices and develop individual performance requirements.
  • Provided training and guidance to new hires on company policies, rules, regulations, safety protocols.
  • Transported materials and pallets between areas.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Participated in company training programs to learn new skills and promote workplace safety.

Dock Supervisor/ Shift Operations Manager

Yellow Freight
04.2016 - 11.2023
  • Developed and implemented standard operating procedures for all dock activities.
  • Managed employees, vendors and outside contractors to perform operational functions and proper handling of [Type] equipment.
  • Assisted in preparing dock, securing ships and unloading cargo with dock workers.
  • Investigated incidents that occurred during shifts and took appropriate corrective action.
  • Prepared detailed reports on operational processes, productivity levels, and employee performance metrics.
  • Provided guidance and support to employees regarding their job duties during shifts.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Identified opportunities for improvement in existing processes related to shift operations.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Established quality control standards for shift operations activities.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Monitored staff performance and ensured adherence to company policies and procedures.
  • Upheld company standards and compliance requirements for operations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Enforced safety regulations while supervising the work environment during shifts.
  • Assisted with the recruitment process by interviewing potential candidates for shift positions.
  • Reviewed employee time sheets and approved overtime requests when necessary.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Reinforced rules to promote superior employee performance.
  • Managed conflicts between staff members effectively during shifts as needed.
  • Conducted regular team meetings to ensure effective communication between departments.
  • Completed day-to-day duties accurately and efficiently.
  • Presented and explained work orders to team.
  • Oversaw loading and unloading for trailers and client pick-ups and identified damaged products.
  • Ensured safe loading and unloading of cargo ships, monitoring of dock operations, and compliance with safety regulations.
  • Informed upper management or department heads of items loaded or problems encountered.
  • Completed day-to-day duties accurately and efficiently.
  • Developed set of company-wide information assurance, security standards and procedures.
  • Investigated incidents related to accidents or injuries that occurred at the dockside area and documented findings accordingly.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Participated in company training programs to learn new skills and promote workplace safety.
  • Conducted regular inspections to ensure equipment was maintained in proper working order.
  • Monitored workers and reviewed completed work for proper performance.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Some College (No Degree) -

Hinds Community College
Raymond, MS

Skills

  • Quality Control
  • Shipping and Receiving
  • Load Inspections
  • Freight Handling
  • Training and Coaching
  • Load Planning
  • Inventory Management
  • Dock Safety
  • Product Verification
  • Materials Handling
  • Inventory Organization
  • Health and Safety Compliance
  • Loading and Unloading
  • Hazardous Materials Handling
  • Freight Examination
  • Performance Assessment
  • Staff Training
  • Personnel Management
  • Employee Counseling
  • Work Order Explanation
  • Assignment Delegation
  • Records Maintenance
  • Inspection Results Reports
  • Laborer Oversight
  • Decision-Making
  • Sound Judgment
  • Safety Procedures
  • Forklift Operation
  • Employee Performance Evaluation
  • Customer Relations
  • Transportation Coordination
  • Staff Supervision
  • Positive Attitude
  • Clear Communication
  • Production Planning
  • Logistics Oversight
  • Production Coordination

Certification

Forklift certified

Timeline

Wearhouse Supervisor

Mid Atlantic Roofing
04.2024 - Current

Dock Supervisor

FedEx freight
11.2023 - Current

Dock Supervisor/ Shift Operations Manager

Yellow Freight
04.2016 - 11.2023

Some College (No Degree) -

Hinds Community College

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