Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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William Gregorio

Fort Lauderdale,FL

Summary

Detail-oriented and customer-focused professional with experience in sales, cash handling, and retail operations. Adept at working in fast-paced environments, solving customer issues, and promoting loyalty programs. I bring a proactive attitude, strong organizational skills, and a willingness to quickly learn and adapt to new systems and processes.

Overview

5
5
years of professional experience

Work History

Generalist

MACY'S BACKSTAGE, INC.
06.2022 - 01.2023
  • A Generalist at Macy's is an employee who performs a variety of tasks, including relocating merchandise, cashiering, stocking, providing customer service, Signing up Customers for Macy's credit cards or to be loyalty members, training new employees, and assisting Finish Line employees
  • Generalists are expected to have a good understanding of all the store's departments and to effectively assist customers with their queries
  • Strong communication skills, attention to detail, and the ability to multitask efficiently are essential qualities for a Generalist at Macy's
  • Problem solving, adept at resolving customer issues and handling high-pressure situations in a retail environment.

Seafood Clerk

Publix Super Market
12.2020 - 12.2021
  • A seafood clerk at Publix is responsible for providing excellent customer service while maintaining the seafood department in a clean and organized manner
  • They have a deep knowledge of different types of seafood, including fish, shellfish, and crustaceans, and can educate customers on their origin, preparation, and cooking techniques
  • Seafood clerks are also responsible for receiving, inspecting, and storing seafood products in compliance with company policies and regulations
  • They must work efficiently to keep seafood displays fully stocked and use their artistic skills to create visually appealing displays that attract customers
  • Additionally, seafood clerks must adhere to food safety guidelines, such as monitoring seafood temperatures and ensuring that all seafood products are fresh

Pool assistant

Bowline Point Park
03.2018 - 09.2018
  • A pool assistant at Bowline State Park is responsible for ensuring the safety and enjoyment of all pool guests
  • They assist the pool manager in maintaining the pool area and ensuring that all equipment and facilities are in good working order
  • Pool assistants are responsible for monitoring the pool area, including the pool deck, locker rooms, and surrounding areas, to ensure that all guests are following safety and hygiene rules and regulations
  • They must be able to recognize and respond to emergency situations quickly and effectively, including performing CPR and administering first aid if necessary
  • Additionally, pool assistants are responsible for conducting routine maintenance tasks, such as cleaning the pool and surrounding areas, testing and balancing the pool chemicals, and maintaining records of pool usage and maintenance
  • Above all, a pool assistant at Bowline State Park must be friendly, approachable, and able to communicate effectively with guests, making sure that their experience at the pool is a positive one

Education

High School -

North Rockland High School
01.2019

Skills

    Customer Service Excellence: Skilled in engaging customers and providing personalized assistance to enhance the shopping experience Sales & Promotion: Proven ability to promote loyalty programs and credit cards, consistently meeting or exceeding sign-up targets Cash Handling & Register Operations: Experience with POS systems, accurately handling cash, card transactions, and returns Team Collaboration: Capable of working effectively in different departments, offering support wherever needed Time Management: Demonstrated ability to manage multiple tasks, such as go-backs, floor restocking, and customer assistance Problem-Solving: Adept at resolving customer issues and handling high-pressure situations in a retail environment Organizational Skills: Efficient in maintaining cleanliness and organization in workspaces, such as dressing rooms and store floors

Hobbies and Interests

  • Music production
  • Computer science
  • Web design
  • Freelance carpentry
  • Online business

Timeline

Generalist

MACY'S BACKSTAGE, INC.
06.2022 - 01.2023

Seafood Clerk

Publix Super Market
12.2020 - 12.2021

Pool assistant

Bowline Point Park
03.2018 - 09.2018

High School -

North Rockland High School

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William Gregorio