William Grinder
Maryville,Tennessee
Summary
Reliable lifeguard with 4 seasons of experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee. Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Responsible manager committed to keeping guests safe and happy. Proficient in maintaining pool chemical compositions and using essential pool cleaning tools. Offering 2 seasons of experience providing excellent customer service to hundreds of pool patrons daily by exemplifying positive attitude and maintaining safety standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host/Expo
Foothills Milling Company
01.2023 - 08.2023
- Built and established positive relationships with patrons, team members and supervisors.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Trained newcoworkers on safety procedures and customer service tactics.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations.
- As host, made sure all tables were set up correctly before guests had arrived.
- Carefully directed patrons to their tables without confusing them or walking too fast.
- Answered all questions I had the knowledge of and found out the answers if need be.
- As Expo, made sure no food was contaminated by anything that could cause reactions and/or safety concerns.
- Controlled the servers in the kitchen whenever there was food ready and needed to be taken.
Lifeguard/Head Lifeguard/Manager
Blount County Parks And Recreatoin
06.2020 - 08.2023
- Engaged in urgent or escalated issues with customers or co-workers to provide appropriate direction and resolution.
- Provided strong leadership to enhance team productivity and morale.
- Coached and supervised team members to outline clear job expectations.
- While only a lifeguard listen and respected all head lifeguards and managers when working.
- Took charge when necessary as a head lifeguard whenever the manager left.
- As manager oversaw all the operations of the pool and the patrons that are there.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Provided friendly customer service to guests and addressed concerns.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
High School Diploma -
Maryville High School
Maryville, TN05.2023
Skills
- Customer Satisfaction
- Order Preparation
- Attentive Service
- Serve Refreshments
- Kitchen Equipment
- Timely Food Delivery
- Professional Relationships
- Customer Care
Certification
- Certified CPR?AED, American Red Cross - 2020-present
- Certified lifeguard, American Red Cross - 2020-present
Timeline
Host/Expo
Foothills Milling Company
01.2023 - 08.2023
Lifeguard/Head Lifeguard/Manager
Blount County Parks And Recreatoin
06.2020 - 08.2023
High School Diploma -
Maryville High School
- Certified CPR?AED, American Red Cross - 2020-present
- Certified lifeguard, American Red Cross - 2020-present
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