William Grooms
Spokane Valley
Summary
I'm personable and adaptable, also equipped with solid a foundation in effective communication and organization skills. Knowledge of customer service principles and proficiency in managing administrative tasks. Capable of delivering excellent support to ensure smooth operations and contribute to team success. I'm hardworking and a passionate job seeker with strong organizational skills and ready to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Home Associate
Fred Meyer
06.2024 - 09.2024
- Increased customer satisfaction by resolving issues and providing service at all times.
- Operated cash register effectively.
- Maintained a safe and clean environment that encouraged customers to return.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Employee
Kid City Daycare
06.2023 - 09.2023
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Supervised and monitored the safety of children.
- Organized activities and implemented a curriculum that allows children to learn.
- Developed schedules and routines to ensure that children have enough physical activity, rest, and playtime.
- Watched for signs of emotional or developmental problems in children.
- Proven ability to learn quickly and adapt to new situations.
Cashier
Walmart
06.2021 - 09.2021
- Operated cash register for cash, check, and credit card transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Applied Science - Radiology Technology
Spokane Community College
Spokane, WA06-2027
High School Diploma -
Okanogan High School
Okanogan, WA06-2023
Skills
- Customer service
- Attention to detail
- Store recovery
- Computer skills
- Inventory and stocking
- Cash handling
- Collaborative teamwork
Timeline
Home Associate
Fred Meyer
06.2024 - 09.2024
Employee
Kid City Daycare
06.2023 - 09.2023
Cashier
Walmart
06.2021 - 09.2021
Associate of Applied Science - Radiology Technology
Spokane Community College
High School Diploma -
Okanogan High School
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