Summary
Overview
Work History
Education
Skills
Timeline
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William Grove

Durham,NH

Summary

Motivated to learn new skills in order to improve the functionality of work. Flexible with hours and style of employment with a desire to make life easier for both the customers and employees. Always trying to make work as enjoyable as possible for the sake of the customer and for the work environment.

Overview

2
2
years of professional experience

Work History

Server

The White Apron
05.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Team Member

Target
07.2023 - 08.2023
  • Ensured that the customer floor space was well maintained and there was always available merchandise for the customer to purchase.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.

Cashier

Newberry Farms Market
07.2021 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.

Education

High School Diploma -

Oyster River High School
Durham, NH
06.2023

Skills

  • Hors D' Oeuvres Service
  • Dining Customer Service
  • Waiting Tables
  • Food Sales and Promotion
  • Price Memorization
  • Buffet Setup and Takedown
  • Greeting and Seating Guests
  • Sales Expertise
  • Dish Preparation
  • Table Monitoring and Turnover
  • Quality Control
  • Order Accuracy
  • Beverage Preparation

Timeline

Team Member

Target
07.2023 - 08.2023

Server

The White Apron
05.2023 - Current

Cashier

Newberry Farms Market
07.2021 - 11.2021

High School Diploma -

Oyster River High School

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William Grove