Peggy Hinson

• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Built strong relationships with internal and external candidates to ensure excellent hiring experience.
• Advertised job opportunities on social media platforms and job boards.
• Assisted with onboarding and orientation of new hires to expedite acclimatization process.
• Maintained payroll information by calculating, collecting, and entering data.
• Processed new hire paperwork and documents.
• Verified timekeeping records and handled any discrepancies with employees.
• Maintained employee confidence and protected payroll operations by keeping information confidential.
• Tracked employee vacation, sick and personal time.
• Maintained compliance with company policies, objectives, and communication goals.
• Tracked employees' attendance and work hours while monitoring daily projects for efficiency.
• Walked through multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

• Inspected creelers and components to make sure fiberglass moved freely and accurately.
• Prepared secondary creels for quick changeovers.
• Examined incoming materials and compared to documentation for accuracy and quality.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Set overall vision and provided team leadership.
• Monitored workflow to improve employee time management and increase productivity.

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Monitored employee performance and developed improvement plans.
• Trained team members in successful strategies to meet operational and sales targets.
• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Handled customer service by dealing with complaints, organizing stock and answering customer questions.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Cleaned and organized store, including checkout desk and displays.
• Quickly and accurately counted drawers at start and end of each shift.
• Mentored new sales associates to contribute to store's positive culture.
• Built positive relationships with customers to increase repeat business.

Calculated materials and time needed for each job.

• Operated tools, equipment and machinery according to safety standards.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Conducted, maintained, tested and repaired electronic components, parts, equipment, and systems.

Operated cash register for cash, check and credit card transactions with 99% accuracy.

• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Reviewed and resolved differences between accounting information and cash drawer.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Checked prices for customers and processed items sold by scanning barcodes.
• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Counted cash in register drawer at beginning and end of shift.
• Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
• Used cash registers and POS systems to request and record customer orders and compute bills.
• Answered questions about store policies and concerns to support positive customer experiences.
• Prepared and submitted end-of-shift reports using
• Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.