Summary
Overview
Work History
Skills
Websites
Timeline
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William Guevara Hernandez

Netcong

Summary

Highly-competent professional with hands-on experience in HR, seeking to pursue career in administrative roles. Adept at multitasking, organizing, and maintaining efficient office functions and completing assigned tasks in timely manner. Strong proficiency in working across diverse teams. Able of manage day-to-day administrative tasks from processing data and records to responding phone inquiries, scheduling appointments, and coordinating calendars, Eager to apply diverse skill set to smooth office functioning with strong communication, interpersonal, multi-tasking, and time management skills.

Overview

5
5
years of professional experience

Work History

Human Resources Specialist

United Parcel Service
New Jersey
01.2020 - Current
  • Function as Human Resources specialist with a focus on addressing employee concerns and ensuring positive workplace environment.
  • Uphold accountability for managing HR functions across the entire state of New Jersey, encompassing over 12 distribution centers, as well as smaller non-operational buildings, totaling 400+ employees in each distribution center.
  • Conduct internal investigations while ensuring compliance with company policies / applicable regulations.
  • Offer valuable insights and recommendations for appropriate disciplinary actions.
  • Utilize EPIM for efficient documentation and reporting of investigation findings.
  • Manage unemployment claims with accuracy and competence.
  • Investigated more than 300 employee ethics concerns within a 30-day deadline, consistently passing audits.
  • Addressed and resolved smaller employee concerns through Service Now and Workday, providing prompt and effective solutions to enhance employee satisfaction.
  • Diligently addressed and resolved employee concerns and inquiries across all facilities, fostering a positive work environment and ensuring compliance with HR policies and regulations.

Talent Acquisition

United Parcel Service
  • Collaborated with HR and department managers to forecast future hiring needs and develop talent acquisition plans.

Skills

  • Office Management
  • Employee Coordination
  • Teamwork & Leadership
  • Strong Work Ethic
  • Conflict Resolution
  • Relationship Building
  • Customer Satisfaction
  • Documentation & Reporting
  • Cross-Functional Collaboration

Timeline

Human Resources Specialist

United Parcel Service
01.2020 - Current

Talent Acquisition

United Parcel Service
William Guevara Hernandez