Summary
Work History
Education
Skills
Timeline
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William Guzman Romero

Saint Cloud,MN

Summary

Dynamic delivery driver with a proven track record at Quality Espresso, excelling in customer service and route management. Recognized for enhancing delivery efficiency through effective GPS navigation and fostering teamwork. Committed to maintaining a clean driving record while ensuring timely and secure package delivery, resulting in increased customer satisfaction.

Work History

Delivery Driver

Quality Espress
2022 - 2025

I'm driver

  • Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
  • Followed delivery routes and schedules, adapting to traffic conditions for optimal efficiency.
  • Communicated effectively with customers regarding delivery status and any potential delays.
  • Collaborated with team members to improve delivery processes and customer satisfaction.
  • Utilized GPS technology to navigate routes, enhancing delivery accuracy and speed.
  • Trained new drivers on company protocols, promoting adherence to safety measures and procedures.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.

Production Lead

Cold Spring Brewing Company
2015 - 2019
  • Supervised daily production activities, ensuring adherence to safety and quality standards.
  • Coordinated workflow among team members to optimize efficiency and reduce downtime.
  • Mentored junior staff in operational best practices and troubleshooting techniques.
  • Implemented process improvements that enhanced productivity and minimized waste.
  • Analyzed production data to identify trends and inform decision-making for resource allocation.
  • Developed and maintained standard operating procedures for various production tasks.
  • Collaborated with cross-functional teams to resolve issues impacting production timelines.
  • Trained new hires on equipment operation, safety protocols, and company policies.
  • Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
  • Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
  • Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
  • Improved production efficiency by streamlining processes and implementing effective scheduling techniques.
  • Participated in safety training programs to maintain a thorough understanding of best practices, ensuring full compliance within the team.
  • Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
  • Collaborated with Quality Control teams to address any issues identified during inspections, implementing corrective actions as necessary to prevent reoccurrence.
  • Maintained accurate inventory records, placing orders for raw materials and supplies as needed to avoid stock shortages or delays in production schedules.
  • Increased overall product quality by closely monitoring production processes and providing constructive feedback.
  • Monitored employee activities to verify consistent use of good manufacturing principles.
  • Operated equipment such as forklifts and overhead cranes to safely move heavy loads.
  • Trained workers in proper operation, calibration, and maintenance of production line equipment.
  • Facilitated open communication channels between team members, fostering a positive work environment conducive to high performance levels.
  • Optimized workflow design through careful analysis of manufacturing processes, resulting in more efficient use of resources and personnel allocation.
  • Kept production line ready for monthly inspections and yearly audits by consistently following optimal processes.
  • Ensured compliance with all relevant industry regulations, maintaining detailed documentation for audit purposes.
  • Monitored workers on site during production activities for safety procedures compliance.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Made sure that products were produced on time and are of good quality.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Inspected products and machines to maintain quality and efficiency.
  • Collaborated with other departments to optimize production workflows.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Maintained organized work area by cleaning and removing hazards.

Line Lead

Pilgrims Pride JBS
2020 - 2022
  • Oversaw daily operations and ensured compliance with safety protocols.
  • Trained and mentored team members to enhance productivity and skill development.
  • Streamlined workflow processes to improve overall efficiency in production activities.
  • Conducted quality control inspections to maintain high standards of product output.
  • Coordinated shift schedules to optimize labor resources and meet production targets.
  • Implemented process improvements that reduced waste and increased operational effectiveness.
  • Collaborated with management to develop training programs for new hires.
  • Monitored inventory levels and coordinated material supply to prevent disruptions in production.
  • Assisted in training new employees and implementing procedural changes.
  • Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
  • Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
  • Communicated shift handover information to keep personnel aware of incomplete tasks.
  • Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
  • Performed daily inspections and maintenance of equipment to manage wear and tear.
  • Conducted thorough quality control inspections of finished products, ensuring adherence to established specifications and industry standards.
  • Maintained open lines of communication between management and production staff, successfully resolving any conflicts or concerns that arose during daily operations.
  • Monitored product quality to achieve superior quality reputation.
  • Met tight deadlines consistently by effectively managing resources, prioritizing tasks, and monitoring progress.
  • Increased employee morale by fostering a positive work environment through effective communication and constructive feedback.
  • Addressed any bottlenecks or inefficiencies within the manufacturing line, optimizing operations for maximum output capacity.
  • Collaborated with other departments to establish smooth operations and encourage teamwork.
  • Followed daily production schedules for organized and on-time deliveries.
  • Maintained accurate records of all production activities, providing valuable data for future planning and decision-making processes.
  • Collaborated with manager on performance-related issues and employee performance reviews.
  • Implemented process improvement initiatives to increase productivity and quality standards.
  • Provided and promoted solutions to eliminate reoccurring problems.
  • Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages, and maximize productivity.

Education

High School Diploma -

ISCA
Cuba

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • GPS and route planning
  • Clean driving record
  • Loading and unloading
  • Time management skills
  • Safe driving
  • Problem-solving
  • Punctual and reliable
  • Time management
  • Route management
  • Safe driving record
  • GPS navigation
  • Order picking and processing
  • Map reading and navigation skills
  • GPS operation
  • Vehicle cleaning and maintenance
  • Delivery scheduling
  • Shipping and packaging
  • Cargo handling
  • Quality assurance
  • Route planning
  • Safe driver training
  • Vehicle inspection
  • Delivery recordkeeping
  • Commercial driving
  • Dispatch communication
  • Client relationship management
  • Documentation and reporting

Timeline

Delivery Driver

Quality Espress
2022 - 2025

Production Lead

Cold Spring Brewing Company
2015 - 2019

Line Lead

Pilgrims Pride JBS
2020 - 2022

High School Diploma -

ISCA