Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

William Haden

Pittsburgh,PA

Summary

Technological Analyst with a Bachelor of Art in Integrated Informatics, complemented by minors in Biology and Philosophy from Allegheny College. Proven ability to enhance understanding of structured and unstructured databases through comprehensive analysis. Passionate about leveraging data across various fields while adhering to ethical standards. Strong interests include customer experience, data analysis, and innovative technology applications.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Technology Architect Delivery Analyst

Accenture
Pittsburgh, PA
11.2022 - Current
  • Excelled in method development, validation, and troubleshooting using the Empower CDS environment.
  • Ensured optimal performance of AWS and SAP central finance solutions.
  • Collaborated with stakeholders to gather and document detailed project requirements.
  • Communicated with clients to understand system requirements.
  • Advised on project costs, concepts or design changes.
  • Recorded systems information and documented design specifications and installation instructions.
  • Performed design, troubleshooting and integration services to maintain in-place systems.
  • Integrated new technology trends and innovations into architectural designs to enhance system performance.
  • Provided training sessions for team members on relevant topics such as system design and development process.

Target Tech

MarketSource
Pittsburgh, PA
06.2019 - 08.2025
  • Delivered product knowledge, tailored suggestions, and solutions via active selling and demonstrations.
  • Promoted sales of phones, TV plans, and devices by maintaining knowledge of the latest releases.
  • Troubleshoot, tested, and diagnosed software and hardware issues on computers
  • Cataloged items systematically and ensured up-to-date inventory data.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Recreation Student Leader

Allegheny College
Meadville, PA
09.2018 - 06.2022
  • As a student leader, I was in charge of engaging with the college through activities, programs, and events.
  • Obtained CPR and First Aid certifications while coordinating student trips to paddling and hiking events.
  • Prepared reports summarizing data related to student engagement activities.
  • Conducted outreach programs to engage new students and promote school spirit.

Education

Bachelor of Arts - Integrated Informatics

Allegheny College
Meadville, PA
09-2022

Skills

  • Change management processes
  • IT governance frameworks
  • Software development lifecycle
  • Database design principles
  • Digital transformation strategy
  • Enterprise architecture design
  • Big data analytics
  • Machine learning integration
  • Cloud computing expertise
  • Virtualization technologies

Certification

  • AWS Cloud Practitioner Certification -February 2025
  • MongoDB Assicioate SI - November 2023
  • Microsoft Word Certification 2007 - April 2014
  • Microsoft Powerpoint Certification 2007- April 2014
  • Micorosft Excel Certification 2007 -April 2014
  • Microsoft Excel Expert Certification - April 2014

Accomplishments

Kirk Award 2020 Issued by Allegheny College · Apr 2020 and Apr 2019

Junior Volunteer Most Hours of Service 2017 Issued by Allegheny General Hospital · Jan 2018

Timeline

Technology Architect Delivery Analyst

Accenture
11.2022 - Current

Target Tech

MarketSource
06.2019 - 08.2025

Recreation Student Leader

Allegheny College
09.2018 - 06.2022

Bachelor of Arts - Integrated Informatics

Allegheny College

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