Summary
Overview
Work History
Education
Skills
Timeline
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William Hagen

Toledo,OH

Summary

Dynamic and results-driven Forklift Operator with extensive experience at Spartan Logistics. Proven ability to optimize warehouse organization and enhance efficiency through exceptional time management and problem-solving skills. Recognized for maintaining safety standards while ensuring timely shipments and reducing product damage, contributing to overall operational success.

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

7
7
years of professional experience

Work History

Warehouse Forklift Operator

Spartan Logistics
12.2023 - Current
  • Proficient in company policy and standards, Utilized in a variety of company locations. Extreme willingness to travel, learn and facilitate company growth across more than one location.
  • Active listener
  • Self disciplined
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Reduced product damage by performing routine forklift maintenance and safety checks.
  • Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
  • Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.

Forklift Operator

Norplas
01.2023 - 06.2024
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Utilized exceptional time management to increase warehouse efficiency, while maintaining the highest quality standards.

Lawn Care Technician

Shoreline Yardworks Landscaping
03.2020 - 10.2023
  • Acting Supervisor/ Foreman, Maintained both employee and customer relations. Managed warehouse activities, prepared daily task, and employee workload.
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
  • Applied fertilizer and other nutrients to lawns to promote healthy growth.
  • Safely applied fertilizers, herbicides, and pesticides according to company guidelines and industry standards to ensure environmental compliance.

Lawn Care Foreman

Wise Guys Lawn & Landscape
03.2018 - 07.2020
  • Enhanced lawn health by implementing proper mowing, fertilizing, and watering techniques.
  • Demonstrated commitment to quality assurance through regular site visits to ensure work completed met or exceeded client expectations.
  • Developed strong relationships with clients through proactive communication about project progress and timely responses to inquiries or concerns.
  • Increased client satisfaction with aesthetically pleasing designs for residential and commercial properties.
  • Promoted company reputation for excellence in lawn care services by participating in local community events and industry trade shows.
  • Upheld high levels of professionalism through strict adherence to uniform policies, punctuality standards, and respectful interactions with clients during service visits.
  • Reduced customer complaints by swiftly addressing and resolving any landscaping issues or concerns.

Education

Building Maintenance - HVAC

Owens Community College
Perrysburg, OH
05-2013

High School Diploma -

Libbey
Toledo
06-2005

Skills

  • Active learner
  • Time management
  • Skilled Trainer
  • Supervisor / Team player
  • Forklift operation
  • Truck loading and unloading
  • Warehouse organization
  • Problem-solving
  • Shipping and receiving
  • Heavy lifting
  • Materials handling
  • Warehouse safety

Timeline

Warehouse Forklift Operator

Spartan Logistics
12.2023 - Current

Forklift Operator

Norplas
01.2023 - 06.2024

Lawn Care Technician

Shoreline Yardworks Landscaping
03.2020 - 10.2023

Lawn Care Foreman

Wise Guys Lawn & Landscape
03.2018 - 07.2020

Building Maintenance - HVAC

Owens Community College

High School Diploma -

Libbey

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