William Hall
Huntsville,AL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
12
12
years of professional experience
Work History
Sales Representative
Madison Metal Processing
01.2020 - Current
- Working in a team environment to manage material logistics and communicate operational demand
- Responsible for reconciling authorized material and accountable of 7000MT
- Controlled supply chain logistics from point of order to delivery
- Proficient in a variety of logistics and management software to sustain Mazda and Toyota production line material
- Daily data entry, billing customers skillfully operating operating Windows Suite and multiple ERP systems
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Generated weekly and monthly reports on sales and delivery performance to provide recommendations to meet sales goals.
Area Director
Pinellas, Gambol Fitness
11.2019 - 04.2020
- Managed and directed Pinellas County operations by providing excellent customer services sales
- Responsible for generating marketing and sales to achieve customer satisfaction; assisted in developing sales material
- Designed strategies to implementing customer growth through collaboration opportunities
- Assisted in designing wellness programs for cooperation’s based on customer needs
- Managed sales related to customer inquiries, pricing, and product information
- Performed audits to reduce and control loss and meet internal audit and compliance objectives.
- Assisted in recruiting, hiring and training of team members.
Physical Therapist Assistant
Bain Complete Wellness, Fit
07.2017 - 06.2019
- Assisted with customer intake assessments and analysis to determine effective integrated treatment approaches
- Collaborated with established professionals to best perform high quality customer needs and services
- Inventoried customer files and imported to software systems to ensure customer satisfactions
- Built customer relationships and pro-actively designed customer fulfillment programs based on needs analysis
Military
United States Army
07.2011 - 09.2015
- Managed and Directed (9) junior personnel and superiors by providing tactical and technical guidance in Mission Support Operations
- Regulated and maintained responsibility more than 10 million dollars of equipment essential to mission conduct
- Documented and filed classified documents adhering to Military law and regulations policies and confidentiality
Education
Bachelors of Science - Sports Medicine and Fitness Technology
Keiser University
Tampa, FL6.2019
Skills
- Performance Improvement
- Regulatory Compliance
- Upselling Techniques
- Complex Problem-Solving
- Sales Expertise
- Strategic Planning
- Revenue Generation
- Problem-Solving Strengths
Timeline
Sales Representative
Madison Metal Processing
01.2020 - Current
Area Director
Pinellas, Gambol Fitness
11.2019 - 04.2020
Physical Therapist Assistant
Bain Complete Wellness, Fit
07.2017 - 06.2019
Military
United States Army
07.2011 - 09.2015
Bachelors of Science - Sports Medicine and Fitness Technology
Keiser University
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