Summary
Overview
Work History
Education
Skills
Timeline
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William Hallcom

Los Angeles,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

26
26
years of professional experience

Work History

Mobile Technician

Tesla
08.2016 - 04.2024
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.
  • Performed comprehensive device evaluations to provide clients with detailed repair estimates and options.
  • Delivered exceptional customer service through clear communication and empathy during challenging situations.
  • Implemented strict quality control measures to ensure all repairs met company standards before returning devices to customers.
  • Managed appointment scheduling efficiently, maximizing productivity while maintaining high levels of customer satisfaction.

Mercedes Benz Technician

Beverly Hills Mercedes Benz
03.2007 - 07.2013
  • Inspected, evaluated and calibrated electrical and mechanical systems and components on Mercedes benz/Maybach vehicles.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Mercedes Benz Technician

Mb Manhattan
11.1997 - 08.2006
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.

Education

No Degree - Sound Engineering

Berklee College of Music
Boston, MA

Skills

  • Efficient Service
  • Diagnostic Software/Firmware issues
  • Quality Standards
  • Knowledge Sharing
  • Customer Inquiries

Timeline

Mobile Technician

Tesla
08.2016 - 04.2024

Mercedes Benz Technician

Beverly Hills Mercedes Benz
03.2007 - 07.2013

Mercedes Benz Technician

Mb Manhattan
11.1997 - 08.2006

No Degree - Sound Engineering

Berklee College of Music

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William Hallcom