Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Hamilton III

Buffalo,NY

Summary

With a proven track record at Securitas Security Services USA, I excel in surveillance and emergency management, ensuring safety and efficiency. My adeptness in complex problem-solving and exceptional work ethic have significantly enhanced security operations. Skilled in both CCTV monitoring and conflict resolution, I've consistently safeguarded assets while fostering a secure environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Security Guard

Securitas Security Services USA
01.2025 - Current
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Examined doors, windows and gates to verify security.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Issued access cards to authorized personnel to monitor access points.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Security Guard

I R Mueller Corporation
09.2024 - Current
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Monitored CCTV cameras and alarm systems for security breaches.

Team Lead Painter

Paint Of Wny
02.2021 - 09.2024
  • Inspected completed work for adherence to very strict guidelines and highest quality standards.
  • Primed, painted, varnished and lacquered walls and surfaces.
  • Executed work orders for painting team as part of larger project schedule.
  • Provided supervisor with daily status report on all job tasks and workers' duties.

Painter

A Finer Finish
11.2018 - 02.2021
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Removed wallpaper and sanded surfaces to prepare for paint application.
  • Primed and sealed surfaces to best support paint coats.
  • Applied various types of paints and other finishes to interior and exterior surfaces.
  • Mixed, matched and blended colors to produce desired effects.
  • Mixed paint, varnish, shellac and lacquer to desired consistencies.
  • Selected appropriate type of paint and other materials for specific surfaces.
  • Prepared surfaces for painting or staining by removing old paint and applying primers.
  • Taped off areas to prevent overspray and other accidents.
  • Interacted with clients to report progress and verify timetable for completed work.
  • Reached high ceilings and walls with scaffolding and ladders.
  • Followed safety procedures and properly used protective gear while painting.
  • Utilized brushes and rollers to create various textures.
  • Corrected surface imperfections by filling cracks, holes, and joints.
  • Patched cracks, holes and other imperfections in walls and other surfaces.
  • Calculated accurate amounts of materials and estimated time for planned jobs.
  • Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
  • Conducted final work check to assess quality and make corrections if necessary.
  • Repaired drywall and plaster prior to painting.
  • Kept accurate records of paint supplies and other materials.
  • Mixed and blended paints according to specified colors and consistency.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Calculated amount of paint and other materials needed for each job accurately.
  • Evaluated completed work for quality and adherence to standards and client requirements.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Worked holidays and weekends depending on shifting needs of project.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.

Painter/ Sub Contractor

Paint To Perfection
04.2013 - 09.2018
  • Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Utilized brushes and rollers to create various textures.
  • Removed wallpaper and sanded surfaces to prepare for paint application.
  • Interacted with clients to report progress and verify timetable for completed work.
  • Applied various types of paints and other finishes to interior and exterior surfaces.
  • Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
  • Prepared surfaces for painting or staining by removing old paint and applying primers.
  • Conducted final work check to assess quality and make corrections if necessary.
  • Followed safety procedures and properly used protective gear while painting.
  • Patched cracks, holes and other imperfections in walls and other surfaces.
  • Calculated accurate amounts of materials and estimated time for planned jobs.
  • Corrected surface imperfections by filling cracks, holes, and joints.
  • Repaired drywall and plaster prior to painting.
  • Performed regular preventive maintenance on tools and equipment to support best quality of work.
  • Taped off areas to prevent overspray and other accidents.
  • Mixed paint, varnish, shellac and lacquer to desired consistencies.
  • Primed and sealed surfaces to best support paint coats.
  • Selected appropriate type of paint and other materials for specific surfaces.
  • Mixed, matched and blended colors to produce desired effects.
  • Reached high ceilings and walls with scaffolding and ladders.
  • Evaluated completed work for quality and adherence to standards and client requirements.
  • Mixed and blended paints according to specified colors and consistency.
  • Calculated amount of paint and other materials needed for each job accurately.
  • Kept accurate records of paint supplies and other materials.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Worked holidays and weekends depending on shifting needs of project.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.

Truck Driver Helper

Republic Services/Allied Waste
10.2010 - 04.2013
  • Verified quantity and description of materials receive
  • Operated equipment while observing standard safety procedures.
  • Displayed very good communication and customer service skills.
  • Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
  • Dismounted garbage trucks to collect garbage and guide driver in reversing in tight spaces.
  • Collected and gathered garbage from buildings, businesses and other facilities [Number] days per week.
  • Used hand signals to communicate with other workers or drivers.
  • Noted customer complaints regarding service quality or timings of service to forward complaints to higher management.
  • Positioned and returned container on customer's property with lids and doors properly replaced and containers located without risk of obstruction traffic flow or driveway entrances.

Valet/Valet Cashier

All Pro Parking
09.2008 - 10.2010
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Answered guest's questions about property amenities and services.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Helped guests unload and load luggage.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Retrieved guest vehicle quickly to avoid long waits and maximize customer satisfaction.
  • Answered phones, staffed window and operated [Type] system concurrently to facilitate excellent service during peak periods.
  • Parked customer vehicle in secure lot area to minimize theft and damage.
  • Processed credit card and cash payments for parking charges and provided customers with accurate detailed receipts.
  • Resolved customer issues and complaints expeditiously to meet customer service quality standards.
  • Explained car retrieval procedure to reduce confusion and expedite process.
  • Maintained efficient entrances and exits to manage traffic flow and reduce back-ups.
  • Greeted and welcomed guests to nurture relationships and grow successful business.
  • Addressed navigation questions and provided directions to help guests reach destinations quickly.
  • Maintained clean and organized valet booth to showcase pleasant environment for guests and encourage consistent traffic flow.
  • Handled cash, made accurate change and maintained balanced cash drawer.
  • Issued and collected claim tickets and processed valet parking fees.
  • Provided punctual, polite valet services to uphold professional standards.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Resolved customer complaints through calm, constructive communication.
  • Inspected vehicles to verify condition ahead of customer returns.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Reported unlawful parking jobs.
  • Escorted drivers to vehicles and helped load or carry large items.
  • Parked and retrieved cars according to customer needs.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Delivered above and beyond service to VIP guests at property.

Education

High School Diploma -

Enterprise Charter School
275 Oak St Suite 100, Buffalo, NY 14203
06-2008

Skills

  • Superb surveillance skills
  • Security operations experience
  • Building patrol
  • Premises surveillance
  • Sensitive information handling
  • Punctuality
  • Radio communication
  • Perimeter security
  • Patrol techniques
  • Visitor management
  • Parking enforcement
  • Reporting skills
  • CCTV monitoring
  • Traffic control
  • Emergency awareness
  • Surveillance
  • First aid certified
  • Security procedures
  • Incident reporting
  • Threat assessment
  • Complex Problem-solving
  • Bagging inspection
  • Interpreting procedures and instructions
  • Verbal and written communication
  • Vehicle inspections
  • First aid administration
  • Staff management
  • Workplace safety
  • Work ethic
  • Conflict resolution
  • Asset protection
  • Crowd control
  • Emergency management
  • Situational awareness
  • Security camera monitoring
  • Patrolling
  • Legible report writing

Certification

New York State Guard Card

Timeline

Security Guard

Securitas Security Services USA
01.2025 - Current

Security Guard

I R Mueller Corporation
09.2024 - Current

Team Lead Painter

Paint Of Wny
02.2021 - 09.2024

Painter

A Finer Finish
11.2018 - 02.2021

Painter/ Sub Contractor

Paint To Perfection
04.2013 - 09.2018

Truck Driver Helper

Republic Services/Allied Waste
10.2010 - 04.2013

Valet/Valet Cashier

All Pro Parking
09.2008 - 10.2010

High School Diploma -

Enterprise Charter School

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William Hamilton III