With over 20 years of experience in the Health Insurance industry, I have worked my way up from a Customer Service Specialist, Account Executive, then to Manager of the Finance Department at Tall Tree Administrators, a leading provider of employee benefits solutions. During my tenure, I have developed and implemented effective customer relationship management (CRM) and administration strategies, as well as improved the analytical skills of myself and my team. My core competencies include managing and motivating staff, ensuring compliance and quality standards, and resolving complex issues. My mission is to create a positive and productive work environment that fosters collaboration, innovation, and growth. I value diversity, inclusion, and respect, and I seek to bring these principles to every interaction and project I am involved in. I am looking for a new opportunity where I can leverage my skills and expertise to make a meaningful impact on the organization and the people I serve.