William Hanserd

Serviceman A

Thompson Tractor Company

04.2000 - 10.2024

Exceeded quality assurance standards during annual inspections, showcasing an exceptional attention to detail in all tasks performed.
Mentored junior servicemen, improving their technical skills and overall job performance.
Operated hand and power tools, equipment, and instrumentation according to guidelines.
Ensured proper inventory management, tracking parts usage, and ordering necessary supplies to maintain optimal stock levels.
Received numerous commendations for outstanding performance in both individual tasks and collective efforts as part of a cohesive unit.
Inspected and evaluated systems for operational status, repair needs and maintenance requirements.
Enhanced team efficiency by streamlining maintenance procedures and implementing a preventive maintenance schedule.
Increased safety awareness within the unit by conducting regular trainings and promoting adherence to safety protocols.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Explained diagnostic findings to customers and outlined repair or service options.
Inspected equipment to diagnose operational issues.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Adhered to safety protocols and policies to reduce workplace hazards.
Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Evaluated systems according to predetermined checklist and noted issues.
Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
Positively engaged with customers and maintained professional appearance as company representative.
Followed instructions from supervisor regarding daily job tasks and duties.
Performed preventive maintenance and repairs on various types of equipment.
Replaced worn or broken parts on machines and equipment.
Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
Diagnosed and repaired complex mechanical and electrical systems.
Detected and repaired machinery faults using electrical and manual testing methods.
Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
Rewired and replaced faulty electrical components in equipment.
Performed shop, field service and preventive maintenance.