WILLIAM HANSON
ANNAPOLIS,MD
Summary
Dedicated student ready to contribute knowledge gained through education to the professional setting. Proficient in software and applications, with proven ability to manage complex workloads and prioritize tasks effectively. Experienced in data entry and proficient in money handling. Exceptional memory for product details coupled with a talent for cultivating strong customer connections.
Overview
5
5
years of professional experience
Work History
Front Counter
Severna Park Lanes
06.2021 - Current
- Greeting Customers pleasantly and providing information on the alley's programs, services, promotions, pricing, and specials
- Answering the phones in a professional and friendly manner
- Accurately ringing sales at counter following cash control procedures
- Assigning lanes, shoes, and any other required equipment
- Promptly assisting and responding to all customer questions, requests, and complaints
- Interacting with customers throughout the duration of their stay at the facility, thanking them for their business and inviting them back
- Proactively ensuring a clean safe environment is always maintained
- Following all company safety and security protocols, reporting accidents, injuries, and unsafe working conditions to management.
Courtesy Clerk
Safeway Arnold
01.2020 - 01.2021
- Assist customers to locate produce within the store
- Patrol and manage parking lots and shopping carts
- Wash, clean and sanitize store and work areas
- Ensure compliance of store guidelines and principles.
Education
Bachelor of Science - Homeland Security
University of Maryland Global Campus
Associate Degree - Homeland Security
Anne Arundel Community College
12.2023
High School Diploma -
Broadneck High School
Annapolis, MD05-2021
Skills
- Adaptable
- Effective Communication
- Excellent work ethic
- Customer-focused
- Punctual
- A wide range of experience with various IT based programs and software
- Organization
- Cash Handling
- Sales transaction management
- Quick Learner
- Team Player
Leadership Experience
Able to manage my own time effectively and in a proactive manner to ensure all daily tasks are completed to the highest standards.
Communication Skills
Strong written and verbal communication skills, including the ability to provide and receive constructive feedback and collaborate effectively with others.
Timeline
Front Counter
Severna Park Lanes
06.2021 - Current
Courtesy Clerk
Safeway Arnold
01.2020 - 01.2021
Bachelor of Science - Homeland Security
University of Maryland Global Campus
Associate Degree - Homeland Security
Anne Arundel Community College
High School Diploma -
Broadneck High School
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