Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

WILLIAM HARDY

Wallace,SC

Summary

Seasoned Mechanic Shop Foreman with solid background in overseeing daily operations, coordinating staff, and maintaining machinery. Known for enhancing workflow efficiency, ensuring adherence to safety standards, and providing high-quality customer service. Strengths include exceptional leadership abilities, technical problem-solving skills, and commitment to continuous professional development. Previous roles demonstrate significant contributions towards improving operational productivity and shop performance.

Overview

23
23
years of professional experience

Work History

Mechanic Shop Foreman

GRANT'S EXPRESS TIRE & AUTO LLC.
Cheraw, SC
01.2012 - Current
  • Provided technical support to staff members when questions arose during repair processes.
  • Inspected vehicles for signs of wear or damage.
  • Resolved customer complaints related to vehicle repairs or services provided.
  • Organized training sessions for new employees on shop policies, procedures, and safety regulations.
  • Coordinated with other departments to ensure timely completion of jobs.
  • Supervised and trained mechanics in the proper use of tools, procedures, and safety protocols.
  • Ensured that all mechanical operations were performed in accordance with established standards.
  • Performed minor repairs on vehicles, such as oil changes, brakes, and tire rotations.
  • Developed strategies to improve efficiency within the shop environment.
  • Scheduled preventative maintenance services for customers' vehicles.
  • Enforced shop policies regarding customer service and employee performance expectations.
  • Assisted in troubleshooting complex mechanical issues when needed.
  • Monitored inventory levels of parts and supplies necessary to perform repairs.
  • Ordered parts and supplies as needed to complete repairs.
  • Diagnosed vehicle problems accurately and efficiently.
  • Operated variety of instruments, equipment and power tools to reduce accidents and malfunctions.
  • Trained and mentored employees in procedures and performance improvement strategies.
  • Focused on safety and efficiency when using tools, equipment and gauges.
  • Trained, coached and supported staff members to maximize productivity.
  • Facilitated training sessions for staff on new techniques and equipment.
  • Used vehicle component knowledge to diagnose issues and perform maintenance and repairs.
  • Inspected and assessed completed work using hand tools or gauges.
  • Acted as a liaison between management and shop floor staff.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Mechanic

SANDHILL AUTO PARTS AND SERVICES
Hamlet, NC
02.2011 - 01.2012
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
  • Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
  • Ensured safety protocols were followed while working on vehicles.
  • Tested components with appropriate instruments to ensure proper operation.
  • Educated customers about basic automotive maintenance techniques they can perform themselves at home.

Mechanic

GRANT'S EXPRESS TIRE & AUTO LLC.
Cheraw, SC
01.2002 - 02.2011
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
  • Ensured safety protocols were followed while working on vehicles.
  • Tested components with appropriate instruments to ensure proper operation.
  • Adhered strictly to safety requirements when operating machinery or handling hazardous materials.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
  • Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
  • Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Assisted fellow mechanics when necessary during complex repairs.
  • Assessed vehicles or machinery to accurately diagnose and repair issues.
  • Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
  • Examined loose bolts and specified safety devices on vehicles and made adjustments.
  • Leveraged diagnostic tools and equipment to identify vehicle issues.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Diagnosed and repaired vehicles during road call situations.
  • Monitored shop equipment to maintain safe working condition.
  • Adhered to all safety protocols and guidelines to prevent accidents and injuries.
  • Addressed customer questions and concerns regarding products and services.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Conducted test drives before and after repair services.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Repaired, replaced and adjusted brakes.
  • Aligned wheels using special alignment equipment and wheel-balancing machines.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
  • Reviewed work orders and discussed with supervisors.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.

Education

AUTOMOTIVE - PRACTICAL AUTOMOTIVE MECHANICS

Central Carolina Community College
Sanford, NC
02-2001

Diploma - AUTOMOTIVE SYSTEMS TECHNOLOGY

STANLY COMMUNITY COLLEGE
Albemarle, NC
07-1998

GED -

Sandhills Community College
Pinehurst, NC
11-1985

Skills

  • Diagnostic testing
  • Engine repair
  • Brake inspection
  • Preventive maintenance
  • Vehicle inspection
  • Customer service
  • Equipment operation
  • Diagnostic troubleshooting
  • Parts ordering
  • Employee training
  • Technical support
  • Quality assurance

References

References available upon request.

Timeline

Mechanic Shop Foreman

GRANT'S EXPRESS TIRE & AUTO LLC.
01.2012 - Current

Mechanic

SANDHILL AUTO PARTS AND SERVICES
02.2011 - 01.2012

Mechanic

GRANT'S EXPRESS TIRE & AUTO LLC.
01.2002 - 02.2011

AUTOMOTIVE - PRACTICAL AUTOMOTIVE MECHANICS

Central Carolina Community College

Diploma - AUTOMOTIVE SYSTEMS TECHNOLOGY

STANLY COMMUNITY COLLEGE

GED -

Sandhills Community College

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