Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

William Harold

Lakeland,FL

Summary

Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

16
16
years of professional experience

Work History

Hub Delivery Driver

Estes Express
05.2015 - 09.2023
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Inspected load security and checked for damages.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Protected people and equipment from hazardous materials by using correct procedures.

P&D Driver

Pro Driver's
07.2014 - 05.2015
  • Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
  • Collaborated with colleagues in developing and refining maintenance procedures.
  • Recorded maintenance actions in aircraft logbooks.
  • Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.

City P&D Driver

Expedite Frieght System
08.2013 - 07.2014
  • Maintained clean driving record, adhering to State laws and safety standards.
  • Skilled driving in poor weather conditions.
  • Kept vehicles well maintained and clean for pleasant passenger experiences.
  • Skilled in operation of automatic and standard transmission vehicles.

City P&D Driver

Cleveland Delivery And Distribution
11.2012 - 07.2013
  • Operated vehicles and equipment to transport packages and mail pieces.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Planned and cased mail in sequence of delivery for designated route.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.

Bartender

Diamond Party Center
06.2007 - 12.2012
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Bartender

Red Door
12.2007 - 06.2008
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed strict recipes and drink measurements to minimize product used.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Education

Certificate - Mixology

Cleveland Bartending School
North Royalton, OH
10.2005

Service Technology - Electronics Equipment Installation And Repair

Electronic Technology Institute
Cleveland, OH
03.1985

Skills

  • Route Logs
  • Double and Triple Trailers
  • Double-Trailer Driving
  • Vehicle Inspection
  • Safe Driver Training
  • Delivery Payment Collection
  • Material Handling Equipment
  • Freight Expertise
  • Daily Vehicle Inspections
  • Exceptional Customer Service
  • Local Routes Understanding
  • Dry Vans
  • Knowledge of State Roads and Highways
  • Time Management
  • Forklift Operation

Languages

English
Professional Working

Timeline

Hub Delivery Driver

Estes Express
05.2015 - 09.2023

P&D Driver

Pro Driver's
07.2014 - 05.2015

City P&D Driver

Expedite Frieght System
08.2013 - 07.2014

City P&D Driver

Cleveland Delivery And Distribution
11.2012 - 07.2013

Bartender

Red Door
12.2007 - 06.2008

Bartender

Diamond Party Center
06.2007 - 12.2012

Certificate - Mixology

Cleveland Bartending School

Service Technology - Electronics Equipment Installation And Repair

Electronic Technology Institute

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William Harold