William Harrell
Murfreesboro,TN
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Results-oriented business leader with more than 25 years of experience in day-to-day business operations management. Effective liaison to key clients, and accounts. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses. Started out as a service technician and performed gas piping, HVAC installation and service, appliance installation, and electrical wiring, Was a working manager for much of my career in addition to managing the business. Very motivated and customer oriented.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Operations Manager
AmeriGas Propane
Columbia, Tennessee
07.2020 - 04.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
District Manager
AmeriGas Propane
Murfreesboro, Tennessee
01.2012 - 07.2020
- Built positive and productive relationships with store and field leadership.
- Supervised [Number] locations to enforce high-quality standards of operation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
District Manager
Heritage Propane
Murfreesboro, TN
01.1995 - 01.2012
- Built positive and productive relationships with store and field leadership.
- Supervised [Number] locations to enforce high-quality standards of operation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
- Boosted bottom-line profits by devising and optimizing effective sales and merchandising programs.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Established, reviewed and updated territory boundaries and distribution routes to maximize service while effectively controlling expenses.
Business Owner/Operator
Harrell Propane, Inc.
Murfreesboro, TN
12.1985 - 01.1995
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Employed prompt decision-making and in-depth research to resolve issues.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
Education
High School Diploma -
Riverdale High School
Murfreesboro, TN05.1979
Skills
- Team Leadership
- Focus and Follow-Through
- Maintaining Compliance
- Financial Statement Review
- Budget Development and Management
- Sales Activities
- Hiring and Onboarding
- Records Organization and Management
- Performance Monitoring and Evaluation
- Sales Promotion
- Staff Training
Affiliations
City Of Murfreesboro Gas Board
Certification
- Licensed TennesseeLP Gas Dealer - 1990-present
- Licensed Tennessee Contractor-CMC - 2012-present
- Licensed Class B CDL X endorsement - 1990- present
Timeline
Operations Manager
AmeriGas Propane
07.2020 - 04.2022
District Manager
AmeriGas Propane
01.2012 - 07.2020
District Manager
Heritage Propane
01.1995 - 01.2012
Business Owner/Operator
Harrell Propane, Inc.
12.1985 - 01.1995
High School Diploma -
Riverdale High School
Similar Profiles
James ScottJames Scott
Lead Driver at AmeriGas PropaneLead Driver at AmeriGas Propane
Deonte GeorgeDeonte George
ACE Delivery Rep at AmeriGas PropaneACE Delivery Rep at AmeriGas Propane
Desiree HollowayDesiree Holloway
Client Support Specialist at AmeriGas PropaneClient Support Specialist at AmeriGas Propane
Arturo BejaranoArturo Bejarano
Warehouse Worker at AmeriGas PropaneWarehouse Worker at AmeriGas Propane
Corinne RestaniCorinne Restani
SR. Accounts Receivable Specialist at Cardinal HealthSR. Accounts Receivable Specialist at Cardinal Health