William Harris
Las Vegas,NV
Summary
Proven achiever with Southwest Airlines, I excel in fast-paced environments, demonstrating unparalleled customer service and problem-solving skills. Adept at operating Amadeus and managing inventory, my ability to adapt quickly and work both independently and as a team player stands out. I build strong relationships, ensuring operational excellence and customer satisfaction.
Overview
23
23
years of professional experience
Work History
Customer Service Agent
Southwest Airlines
09.2001 - Current
Based at Harry Reed, international Airport in Las Vegas, Nevada, have quickly establish a reputation for providing expedient, knowledgeable, and friendly customer service. Team player with eagerness to expeditiously assist customers and solve problems always projecting a positive attitude. Front desk, and gates, tickets, calculate baggage, overcharges, Operate Amadeus, ticketing system, respond to an assist and or assist other employees with emergency situations.
Education
High School Diploma - N/a
Locke High School
Los Angeles, CA05.1998
Skills
Ability to work in a fast paced environment with precision
Team player and troubleshooter
Ability to work independently and following instructions well with minimal or no supervision
Experience in inventory control
Detail and multitask oriented along with the ability to prioritize
The ability to deal with continuous change and adapt to new situations easily
Able and confident in building strong, working relations with colleagues and customers
Timeline
Customer Service Agent
Southwest Airlines
09.2001 - Current
High School Diploma - N/a
Locke High School