William Harris
charles town,WV
Summary
Hands-on professional with strengths in training new employees, managing busy service environments, and keeping teams organized. Background includes customer support, food preparation, equipment and supply coordination, and coaching athletes through practice planning, strategy, and development that supports strong team results.
Overview
5
5
years of professional experience
Work History
Store Associate
Wawa
Ranson, West Virginia
11.2025 - Current
- Assisted customers with inquiries and resolved concerns to enhance overall shopping experience.
- Delivered reliable customer service in every interaction to foster customer loyalty.
- Used computer systems to enter orders, track activity, create invoices, and complete related tasks.
- Executed floor moves, merchandising updates, and display maintenance to ensure sales areas remained stocked and organized.
- Prepared fresh food, sandwiches, and beverages according to Wawa standards.
- Adhered to Wawa food safety and sanitation standards to ensure customer safety.
Team Member, Trainer, and Manager Trainee
Chick-fil-A
Charles Town, WV
05.2023 - 11.2025
- Two years of front-of-house experience in a fast-paced environment
- Trained for management, overseeing operations and staff performance
- Trainer for onboarding and developing new employees
- Prepared for leadership promotion and advancement within company
- Collaborated with team members to develop competition strategies and practices.
- Maintained equipment and supplies for smooth operation during competitions.
- Maintained a clean and organized work area throughout the shift.
- Worked hard to learn required tasks quickly to maximize performance.
18U and High School Coach
Hockey Coach
Hagerstown, Maryland
12.2021 - Current
- Four years of coaching across multiple seasons and teams
- Coached WV Vipers (Middle & High School) - State Champions and reigning champions
- Coached Bulldogs 18U travel hockey - top of league in Upper A division, pursuing championship
- Skilled in player development, team strategy, and leadership for ages 12-18
- Organized practice schedules to optimize training sessions and player availability.
Education
Associate of Applied Science - Mechatronics
Blue Ridge Community College
Martinsburg, WV05-2025
High School Diploma -
HomeSchool
Charles Town, WV05-2022
JRTI Robotics Class -
James Rumsey Technical Institute
Hedgesville, WV05-2022
Skills
- C programming and VEX V5 expertise
- Certified electrical technician from Blue Ridge CTC
- FANUC Level 1 certification in tool operation and programming
- Leadership in team settings
- Planning and effective coordination skills
- Strong verbal and written communication skills
- Training new staff members
- Exceptional customer service abilities
- Management of high-pressure operations
- Team leadership strategies
- Adherence to safety regulations
Certifications
- OSHA 10 Certified, 2021
- FANUC Certified, 2022
- FFA Certified, 2022
- BlueRidge CTC Electrical Technician Certification
References
References available upon request.
Timeline
Store Associate
Wawa
11.2025 - Current
Team Member, Trainer, and Manager Trainee
Chick-fil-A
05.2023 - 11.2025
18U and High School Coach
Hockey Coach
12.2021 - Current
Associate of Applied Science - Mechatronics
Blue Ridge Community College
High School Diploma -
HomeSchool
JRTI Robotics Class -
James Rumsey Technical Institute