William Harrison
Sanford,FL
Summary
Outgoing and reliable Brand Ambassador and Account Manager with a solid background in sales and merchandising. Expertise in developing personalized customer solutions, enhancing satisfaction, and driving business growth through effective relationship management and engaging promotional strategies.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Lawn Care Specialist
Massey Services
05.2025 - Current
- Managed lawn care operations for residential and commercial properties.
- Developed personalized lawn maintenance plans based on client needs and preferences.
- Provided customers with detailed information on lawn care services and products.
- Trained new team members on best practices for lawn care techniques.
- Coordinated scheduling of services to ensure timely completion of projects.
- Increased company business by maintaining strong relationships with customers and expertly solving service issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed and tracked account activities through CRM software for effective communication.
Assistant Account Manager ( Part Time )
JK Lawn and Garden Supply Inc.
02.2023 - Current
- Executed sales and compliance calls to retailers, achieving 100% implementation of POG and off-shelf programs.
- Communicated with offshore cross-functional teams (factories – traders – key contacts), ensuring QC, timeline calendars, shipments and delivery dates and costing.
- Facilitated brainstorming sessions with senior management on new product launches and marketing initiatives.
- Supported national line review presentations through content preparation and coordination.
- Created product displays, brochures, flyers and other promotional materials for the trade show booth.
- Initiated conversations with trade show attendees to identify potential leads. by engaging in conversations with trade show attendees.
Brand Ambassador
Renewal By Andersen
12.2022 - 12.2023
- Conducted face-to-face consultations with prospective clients to ascertain their requirements and showcase company offerings.
- Participated in vendor booth events to promote and demonstrate products and services
- Built relationships with customers to enhance satisfaction and generated leads
- Collaborated with marketing team to develop event strategies.
- Utilized effective tactics for cold calling sales resulting in increased lead generation and revenue growth.
- Provided customer service support during promotional events or when needed.
Home Inspector
Bowman Property Inspections
11.2019 - 12.2021
- Inspection of commercial and residential properties
- Document and photograph interior and exterior of buildings and prepare written reports
- Collaborate with real estate agents to share inspection reports.
- Maintained accurate records regarding inspections performed and findings reported.
- Conducted a variety of tests, such as smoke detectors, carbon monoxide detectors, electrical systems, HVAC systems, plumbing systems, and roofing materials.
- Generated sales leads through cold calling, networking events, conferences.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Outside Sales Representative
Buck Distributing
11.2018 - 09.2019
- Distributed beer and other alcoholic beverages for an assigned territory
- Ensure all locations were stocked with appropriate product
- Build displays and increase advertising of products throughout all locations.
- Established strong relationships with key contacts at each account level.
- Ensured accurate inventory management by tracking orders placed by customers.
- Managed stock levels within assigned territory while adhering to budget constraints.
Project Superintendent ( Summer Internship )
Robert B. Kennedy Construction
06.2018 - 10.2018
- Supervised a team of ten labor workers
- Enforced safety regulations on site
- Constructed safety rails and assisted with ongoing projects.
Education
Anne Arundel Community College ( 2017 - 2019 )
Arnold, MDSkills
- Customer Engagement
- Sales
- Product Demonstration
- Relationship building
- Lead Generation
- POS
- Vendor Relations
- In-store support
- Floor set design
- Promotional planning
- Customer Prospecting
- Consultative Sales
- CRM software utilization
- Lawn maintenance planning
- Lawn care management
- Customer relationship management
Certification
- Certified Home Inspector
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Limited Commercial Landscape Maintenance License (LCLM)
- Limited Urban Commercial Fertilizer (LF) Certification
Timeline
Lawn Care Specialist
Massey Services
05.2025 - Current
Assistant Account Manager ( Part Time )
JK Lawn and Garden Supply Inc.
02.2023 - Current
Brand Ambassador
Renewal By Andersen
12.2022 - 12.2023
Home Inspector
Bowman Property Inspections
11.2019 - 12.2021
Outside Sales Representative
Buck Distributing
11.2018 - 09.2019
Project Superintendent ( Summer Internship )
Robert B. Kennedy Construction
06.2018 - 10.2018
Anne Arundel Community College ( 2017 - 2019 )