Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals. Implemented policies and procedures to help this facility stay ahead of the curve in the ever changing field of law enforcement.
Overview
12
12
years of professional experience
Work History
Detention Sergeant
Gunnison County Sheriff's Office
Gunnison, CO
08.2015 - Current
Performed background checks on individuals applying for jobs in the department.
Dispatched officers when necessary for emergency situations or routine calls.
Coordinated court appearances for inmates with relevant legal authorities.
Monitored security cameras to ensure safety of staff and visitors.
Processed paperwork related to prisoner releases from custody.
Managed day-to-day operations of the front desk area.
Provided advice and guidance to citizens concerning their rights under state laws and regulations.
Scheduled appointments for police personnel, as well as coordinated meetings with other law enforcement agencies.
Provided administrative support by filing documents, entering data into computer systems, and answering phones.
Participated in community outreach events aimed at building relationships between law enforcement personnel and local residents.
Ensured compliance with departmental policies and procedures regarding investigations, arrests, citations, search warrants.
Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.
Tow Truck Operator
H&h Towing And Recovery
Gunnison, CO
09.2012 - 08.2015
Attended required training courses related to proper use of tools and equipment used in tow truck operations.
Performed routine maintenance on the tow truck such as changing oil, lubricating parts and checking fluid levels.
Inspected tow truck and related equipment for safety and operational efficiency.
Utilized appropriate communication techniques when interacting with customers during emergency situations.
Assisted customers with jumpstart's, tire changes, fuel delivery, lockouts and winch outs.
Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
Reported any mechanical issues with the tow truck immediately upon noticing them.
Cleaned the interior and exterior of the tow truck regularly in order to maintain a professional appearance.
Operated light-duty wreckers to transport motor vehicles including cars, vans, trucks and buses.
Ensured all necessary paperwork was filled out accurately prior to transportation of vehicle.
Conducted daily pre-trip inspections of the tow truck according to established guidelines.
Provided roadside assistance such as jump starts, tire changes, fuel delivery and lockout services.
Adhered to all traffic laws while operating a tow truck in order to ensure safety of passengers and cargo.
Transported damaged or disabled vehicles from accident sites to repair shops or other destinations.
Ensured that all loads were secured properly before transporting them from one location to another.
Responded to customer inquiries regarding services provided by the company.
Provided excellent customer service by responding promptly to requests for assistance.
Maintained records of service calls and completed work orders.
Followed detailed instructions from employers and clients in order to complete assigned tasks correctly.
Maximized team efficiency by using equipment to move materials.
Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
INSPECTOR / SHIFT COMMANDER /QUALITY CONTROL at ALACHUA COUNTY SHERIFF'S OFFICE, OFFICE OF PROFESSIONAL STANDARDSINSPECTOR / SHIFT COMMANDER /QUALITY CONTROL at ALACHUA COUNTY SHERIFF'S OFFICE, OFFICE OF PROFESSIONAL STANDARDS