Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Hawkins

Gaithersburg,MD

Summary

Detail-oriented HVAC technician versed in troubleshooting and repairing heating, ventilation and air conditioning equipment. Skilled at quickly identifying problems and clearly explaining issues to customers.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HVAC Technician

United Service Specialists
04.2021 - Current
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Repaired and replaced motors, bearings and belts.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Filled out detailed work orders for each job completed.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Calibrated equipment to achieve maximum efficiency.
  • Supplied technical assistance to customers over phone using simple troubleshooting techniques.
  • Evaluated status of refrigeration liquids for safety and compliance purposes.
  • Consulted with project management during group installations.
  • Monitored building environmental conditions.
  • Programmed computerized energy management systems and verified proper functionality.

HVAC Install Technician

GAC Services
06.2018 - 04.2021
  • Tested existing systems to find faults and locate malfunctioning components.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.Removed all excess materials and debris from work sites.
  • Installed and configured new equipment and systems according to company standards.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Educated customers about system upkeep and operations.

Light Automotive Technician

Auto Masters
06.2017 - 12.2018
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.

Education

High School Diploma -

Gaithersburg High School
Gaithersburg, MD
06.2018

Skills

  • Work Crew Monitoring
  • Equipment Configuration
  • Water Heater Maintenance
  • Repairing Refrigeration Systems
  • Repair Defective Equipment
  • Equipment Servicing
  • HVAC Change-Out Procedures Expertise
  • Troubleshooting Components
  • Dedicated Team Player
  • Excellent Problem-Solving Skills
  • Client Needs Assessment
  • HVAC Installation and Maintenance
  • Replace Worn Parts

Certification

  • ASE Student Certification - June 2016-June 2018
  • Maryland Department of Labor Apprenticeship - March 2020-July 2022

Timeline

HVAC Technician

United Service Specialists
04.2021 - Current

HVAC Install Technician

GAC Services
06.2018 - 04.2021

Light Automotive Technician

Auto Masters
06.2017 - 12.2018

High School Diploma -

Gaithersburg High School

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William Hawkins