Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

William Hayes

Carrollton,AL

Summary

Dedicated Pharmacy Technician with extensive experience at Publix, excelling in drug inventory management and insurance reconciliation. Proven ability to enhance operational efficiency and customer satisfaction through effective problem-solving and precise medication dispensing. Committed to maintaining compliance with HIPAA regulations while ensuring accurate labeling and secure storage of medications. Proficient in outcomes. Dedicated to continuous growth as a pharmacy technician.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Publix
03.2021 - Current
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Managed opening and closing duties for pharmacy.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Resolved third-party billing, computer system and customer service issues.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Pharmacy Technician

Hometown Pharmacy
07.2017 - 01.2021
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Managed opening and closing duties for pharmacy.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Resolved third-party billing, computer system and customer service issues.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Pharmacy Technician

Walgreens
06.2017 - 07.2018
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Managed opening and closing duties for pharmacy.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Resolved third-party billing, computer system and customer service issues.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Pharmacy Technician

Meijer
07.2016 - 06.2017
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted, measured, and compounded medications following standard procedures.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Collected co-payments or full payments from customers.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Resolved third-party billing, computer system and customer service issues.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Education

Gordo Highschool
Gordo, AL

Skills

  • Insurance reconciliation
  • Proper labeling
  • Billing support
  • Drug safety
  • Problem-solving skills
  • Processing payments
  • Verifying orders
  • Secure storage of medications
  • Order verification
  • Drug inventory management
  • Drug inventory control
  • Insurance billing
  • Confidentiality and HIPAA
  • Proper labeling procedures
  • Drug storage procedures
  • Pharmacy operations
  • Ordering and stocking medications
  • Receiving incoming supplies
  • Point of sale systems proficiency
  • Insurance verification
  • HIPAA
  • Workflow optimization
  • Labeling prescriptions
  • Supporting pharmacy operations
  • Prescription filling
  • Patient confidentiality
  • Medication dispensing
  • Answering customer questions
  • Manual and automated medication dispensing
  • Pharmaceutical calculations

Accomplishments

Nationally certified pharmacy technician with 8 plus years of continuous experience. Certified to give immunizations.

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician

Publix
03.2021 - Current

Pharmacy Technician

Hometown Pharmacy
07.2017 - 01.2021

Pharmacy Technician

Walgreens
06.2017 - 07.2018

Pharmacy Technician

Meijer
07.2016 - 06.2017

Gordo Highschool

Similar Profiles

CREATE PROFILE
William Hayes